Client Relationship Manager at Loyalty Solutions Limited

Location: Yaba, Lagos

Requirements

• A background in Science Related Degrees /courses and / customer service or sales will be a plus
• Must possess strong communication and interpersonal skills
• Have an understanding of Customer Relationship Management and project Management
• Should be a strategic thinker and problem solver
• Intuitive to LSL’s client needs
• Attentive to detail and organized
• Must be self motivated, flexible and able to multi task.

The candidate must be professionals in their field with the ability to:

• Serve as the main contact person between the organization and its clients
• Must be able to recruit new clients for the organization
• Address and resolve client concerns and issues that may arise during the clients contract period
• Should have good communication and presentation skills
• Collaborate with other departments within the organization to build strategies that ensure client satisfaction
• Have strong negotiation skills
• Generate monthly and periodic reports of each client being managed.