Client Engagement & Delivery Manager at HRBP Limited

Job Summary

• Identify new business opportunities, develop strategic relationships, expand the company’s market presence, and deliver training programs to increase revenue, contributing to the company’s long-term business growth strategy.

 Responsibilities 

• Achieve and maintain high levels of client satisfaction by providing tailored consulting and training solutions that meet or exceed client expectations.
• Ensure the successful execution and delivery of consulting and training projects, with a focus on quality, relevance, and impact.
• Organize and deliver project management, change management, business analysis, and leadership training for clients both online and in person.
• Ensure smooth coordination of client projects for successful outcomes and satisfaction.

Other Key Responsibilities:

• Client Engagement
• Team Leadership & Collaboration
• Market Research & Business Growth
• Expertise Development.

Role Requirements

• Bachelor's degree in a relevant field (e.g., business, organizational development, management, or engineering).
• Minimum of 4 years of proven experience in training and consulting in project management, agile methodologies, change management, business analysis, and performance management.
• Relevant certifications such as PMP, Scrum Master, CBAP, Prosci or similar
• Familiar with project management  /business analysis tools and techniques
• Experience with sales techniques, including cold calling, negotiation, and closing.
• A track record of meeting or exceeding sales targets.
• An understanding of current learning and development trends and an ability to discuss them authoritatively with clients.

Core Competencie:

• Strong leadership and team management skills.
• Excellent communication, negotiation, and client relationship management abilities.
• Analytical mindset and problem-solving skills.
• Ability to adapt to changing client needs and industry trends.
• Results-oriented with a focus on delivering value to clients.