Client Accounts Manager at Seamfix

WHAT YOU WILL BE DOING:

• Manage, supervise and coordinate day to day activities with respect to client’s operations and issue resolution
• Engage client’s stakeholders frequently to ensure they are happy and they derive maximum satisfaction.
• Manage stakeholders’ expectations by identifying what needs to be done and take action to avoid unnecessary escalation.
• Establish, develop and maintain positive business - client work relationships.
• Analyze business requirements and communicate such clearly to the team
• Plan and manage customer deliverable inline with standard Project Management  Principles
• Get sign offs for job completion and invoicing for completed deliveries
• Develop new business from existing clients and actively seek new sales opportunities
• Liaise with internal stakeholders and communicate the appropriate feedback to client’s stakeholders.
• Motivated to meet set revenue targets within the client’s organization
• Any other responsibilities as assigned by Line Manager

WHAT YOU WILL BE NEEDING:

•  Bachelor’s/Master’s Degree in Computer Science or related field
•  4 - 5 years’ experience as an account manager or a Project Manager.
•  Good Knowledge of Agile Project Management Methodology
•  Committed to continuous education through workshops, seminars and conferences
•  Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
•  Excellent mentoring, coaching and people management skills 
• Good verbal and written communication skills 
•  Self-driven, decisive and dogged
•  Understand technology and market trends and future best practice in cash management solutions to meet business needs
•  Be well versed on industry trend, competition and how they affect company's business
•  Ability to speak with confidence about price of product; abreast of negotiation skills and confidence to apply them; apply indirect strategies and trade-offs; ability to sway and influence
•  Understanding company’s strengths and weaknesses as compared to competitors; understand industry and market trends affecting the company’s competitiveness; has a good understanding of competitive products and services within the marketplace
•  Willing to make decisions in difficult or ambiguous situations
• Experience managing a telco related project
• Good verbal and written communication skills
• Willing to make decisions in difficult or ambiguous situations
• Excellent analytical skills
• Business Acumen skills
• Self-driven, decisive and energetic 
• Good documentation skills
• Excellence driven
• Strong ownership mind-set
• Impeccable integrity

WHAT YOU WILL BE GETTING:

• Competitive Compensation
• Laptop for work
• Health Insurance
• Employers pension contribution
• Flexible and remote work culture
• Work with really smart people