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  • Posted: Jun 16, 2023
    Deadline: Not specified
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  • Founded in 2007 as primarily a software house, Seamfix today provides custom and bespoke technology solutions and e-business integration services to large, medium and small organizations across various sectors such as telecommunications, education, oil & gas, financial services and the public sector. We help our clients and end consumers by continuous...
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    Client Accounts Manager

    WHAT YOU WILL BE DOING:

    • Manage, supervise and coordinate day to day activities with respect to client’s operations and issue resolution
    • Engage client’s stakeholders frequently to ensure they are happy and they derive maximum satisfaction.
    • Manage stakeholders’ expectations by identifying what needs to be done and take action to avoid unnecessary escalation.
    • Establish, develop and maintain positive business - client work relationships.
    • Analyze business requirements and communicate such clearly to the team
    • Plan and manage customer deliverable inline with standard Project Management  Principles
    • Get sign offs for job completion and invoicing for completed deliveries
    • Develop new business from existing clients and actively seek new sales opportunities
    • Liaise with internal stakeholders and communicate the appropriate feedback to client’s stakeholders.
    • Motivated to meet set revenue targets within the client’s organization
    • Any other responsibilities as assigned by Line Manager

    WHAT YOU WILL BE NEEDING:

    •  Bachelor’s/Master’s Degree in Computer Science or related field
    •  4 - 5 years’ experience as an account manager or a Project Manager.
    •  Good Knowledge of Agile Project Management Methodology
    •  Committed to continuous education through workshops, seminars and conferences
    •  Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
    •  Excellent mentoring, coaching and people management skills 
    • Good verbal and written communication skills 
    •  Self-driven, decisive and dogged
    •  Understand technology and market trends and future best practice in cash management solutions to meet business needs
    •  Be well versed on industry trend, competition and how they affect company's business
    •  Ability to speak with confidence about price of product; abreast of negotiation skills and confidence to apply them; apply indirect strategies and trade-offs; ability to sway and influence
    •  Understanding company’s strengths and weaknesses as compared to competitors; understand industry and market trends affecting the company’s competitiveness; has a good understanding of competitive products and services within the marketplace
    •  Willing to make decisions in difficult or ambiguous situations
    • Experience managing a telco related project
    • Good verbal and written communication skills
    • Willing to make decisions in difficult or ambiguous situations
    • Excellent analytical skills
    • Business Acumen skills
    • Self-driven, decisive and energetic 
    • Good documentation skills
    • Excellence driven
    • Strong ownership mind-set
    • Impeccable integrity

    WHAT YOU WILL BE GETTING:

    • Competitive Compensation
    • Laptop for work
    • Health Insurance
    • Employers pension contribution
    • Flexible and remote work culture
    • Work with really smart people

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Seamfix on talent.sage.hr to apply

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