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  • Posted: Sep 14, 2021
    Deadline: Sep 28, 2021
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  • We help our clients win in the marketplace by providing state-of-the-art HR services.
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    Client Account Manager

    Location: Ikeja, Lagos

    Industry: Logistics

    Job Description

    • We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve.
    • Account managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client.
    • They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.
    • To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

    Responsibilities

    • Communicating with clients to understand their needs and explain product value.
    • Building relationships with clients based on trust and respect.
    • Collaborating with internal departments to facilitate client need fulfillment.
    • Collecting and analyzing data to learn more about consumer behavior.
    • Keeping accurate records pertaining to inventory and account notes.
    • Maintaining updated knowledge of company products and services.
    • Resolving complaints and preventing additional issues by improving processes.
    • Identifying industry trends.
    • Acting as a client advocate with a focus on improving the buyer experience.

    Requirements

    • Bachelor’s Degree in Sales, Communications, or related field.
    • 2 - 4 years proven experience as a client account manager in a Logistics / Warehouse company.
    • Exceptional verbal and written communication skills.
    • Ability to collect, track, and analyze large amounts of data.
    • Adaptability and strong problem-solving skills.
    • Excellent active listening skills.
    • Ability to build rapport and collaborate with others within the company and externally.
    • Understanding of consumer behaviors and industry trends.
    • Extensive, accurate product knowledge.

    Salary
    N100,000 - N200,000 Monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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