Cleaner at Mercy Corps

General Position Summary

The cleaner is responsible for cleaning and tidying the Mercy Corps facilities as well as proving light clerical and administrative support as and when required.

Essential Job Responsibilities

GENERAL ACTIVITIES

• Maintain the cleanliness of the interior areas of the office and guesthouses including rooms, offices, kitchen facilities, common areas and bathrooms, sweeping, dusting, washing, garbage disposal, etc. in accordance with the set schedule.
• Maintain the cleanliness of the exterior areas of the offices and guesthouses including sweeping, watering of the plants, gardening, garbage disposal, etc.
• Do the laundry of guesthouses (clothes, curtains, sheets, towels, etc.).
• Identify needed repairs in the office, guesthouse and premises and alert Administrative Officer for action.
• Ensure adequate supply of drinking water and cleaning materials are maintained all the time.
• Assist the Operations team in all other office or guesthouse related activities as required.
• Be available to help the Operations team to organize and plan meetings and gatherings.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

HYGIENE

• Personal Hygiene: all staff working in the office or guesthouse must have very clean hands and nails. Wash hands thoroughly with soap before doing any work. All working clothes used must be clean.
• Kitchen Hygiene: all working surfaces must be always kept clean and tidy and floors must be cleaned daily.

SAFEGUARDING RESPONSIBILITY

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning 

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues.

Accountability

Reports Directly To: Administrative Assistant

Works Directly With: All staff

Knowledge and Experience

• Responsible, trustworthy, punctual, and clean.
• A working knowledge of English is desired.
• Must have initiative and work largely unsupervised.
• Understands the importance of cleanliness and hygiene

Success Factors

• Conscientious with an excellent sense of judgment
• Ability to work simultaneously on multiple tasks
• Willingness and ability to work effectively with a wide variety of people
• Strong commitment to teamwork and accountability.
• Willingness to learn and to be trained
• Good spoken and written English and knowledge of local language Hausa, Babura etc.