Claims Support Officer at Dunn & Braxton

Job Description

• The Company is seeking to hire a Claims Support Officer, who will be responsible for reviewing client claims, determining allowable benefits and communicating with customers and clients (inbound and outbound calls) to provide progress report of their claims. Also, you will be responsible for preparing and submitting client reports, invoices and supporting documents.
• The ideal candidate for this role should be highly-analytical and possess an in-depth knowledge of policies and regulations in the insurance industry. S/he must be able to work in a fast-paced environment.

Key Responsibilities

• Analyze and investigate complicated insurance claims to help prevent fraud.
• Perform detailed site inspections.
• If necessary, provide well-informed court testimonies.
• Review and process new claims reports and court verdicts.
• Uphold relationships and communication with insurance departments and clients.
• Organize and present claim review plans.
• Negotiate settlements.
• Resolve claims in a timely manner.
• Stay up-to-date on local, state and federal law changes in the insurance field.

Key Requirements

• Good First Degree in Insurance or related field.
• Proficiency in the use of Microsoft Office.
• Minimum of 2 years’ Cognate experience as a Claims Support Officer or similar role.
• Ability to work with minimal supervision and pay attention to details.
• Good business writing and communication skills
• Excellent team management skills
• Strong attention to details
• Willingness to learn on the job
• Excellent customer service skills

Preferred:

• Experience in an Insurance Industry.

Compensation
NGN 82,000.00 Monthly Net