City Manager at Moove

Department: Operations

About the Role

• Moove is looking for an exceptional professional with strong entrepreneurship to be City (Operations) Manager for the Moove business in Lagos, Nigeria.
• The ideal candidate will deliver networking excellence and provide subject matter expertise and advice on all existing operations in the location.
• The position would be office-based.
• You will be reporting to the General Manager, Nigeria, whereas for day-to-day activities you will be closely working with the City Fleet Manager and City Maintenance Manager.

What You’ll be Doing

• Set up, Lead, and Scale Moove's business operations in your city.
• Manage and Coach the Operations Team Leads.
• Craft and achieve business goals with regards to operational excellence, profitability, and Driver experience.
• Work closely with the General Manager, Nigeria to drive projects and resolve any operational issues.
• Manage City Operations Metrics Dashboard and ensure that the business and operational metrics are healthy at all times
• Lead daily stand-ups to review City Ops data and plan the next course of action
• Lead the charge on ensuring timely and full collection of all driver receivables
• Facilitate timely on-boarding of vehicles and support vehicle supply activities.
• Support in-country initiatives to promote Driver Safety and Driver Diversity.

What You Will Need for this Position  

• Successful candidates will bring a dynamic combination of IQ and EQ and an ability to think strategically and execute tactically.
• A keen sense of responsibility, initiative, and an ability to inspire. You should feel comfortable working autonomously and in a team environment.
• A minimum of 8 years of experience, but we will consider candidates with less experience if they meet our other requirements
• Operational experience is a plus; knowledge of the automotive industry is not required but is a plus.
• Excellent communication, organization, and project management skills
• Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength of yours
• Ability to prioritize important and urgent activities
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.

Who You'll Be Working with:

• Directly reporting to our General Manager, Nigeria, while closely working with the City Fleet Manager and City Maintenance Manager in Lagos, Nigeria.