Cinema Manager at Alan & Grant

Zip/Postal Code: 100001
Industry: Entertainment

Job Summary

• The job holder is responsible for ensuring the overall financial success of the cinema.
• You will also be responsible for making sure health and safety regulations are adhered to by every member of staff, the day to day control of cinema activities and the driver of exceptional cinema experience for its esteemed customers.
• Taking ownership of the daily cinema operations, Implementing Strategies to improve gross margins, mentoring team members to deliver a best in class service and performance.

Duties & Responsibilities

• Ensuring compliance to Head Office driven special promotions, displays and events and Report on buying trends, & customer needs
• Updating the team on business performance, new initiatives and other pertinent issues
• Ensuring a smooth ordering and delivery of concession from suppliers; and to different locations
• Ensuring standards for quality &customer service are met; ensure high levels of customer satisfaction through excellent service.
• Monitor along with the storekeeper, manages stock levels, ensuring slow moving, damaged stocks are flagged to the Head of Operations
• Encourage the team to maximize their personal growth and development and guaranteeing team members meet and exceed guest-service standards
• Performing daily opening and closing operational duties, with an eye for detail and Ensuring manning requirements are escalated to the HO for prompt action
• Actively helps team members to improve their performance and clarifies expectations of employees’ performance and provides constructive feedback and advice
• Ensures targeted sales are achieved for respective location and develops strategies to improve sales and gross margins
• Conducts screen checks and spot key problematic areas in the screen and other cinema areas
• Along with cinema supervisor, managing and motivating a team to increase sales and ensure efficiency.
• Analysing sales figures and forecasting future sales; analysing and interpreting trends to facilitate planning
• Monitors uniform standards, operational practices, company policies, hygiene, quality standards and ensure they are adhered to
• Ensure tardiness & absenteeism of all team members & outsourced security company if applicable are recorded and details as recorded are mailed to the Head of Operations
• Ensuring a smooth ordering and delivery of concession from suppliers; and to different locations
• Maintains awareness of market trends in the Cinema and entertainment industry, understanding forthcoming customer initiatives and monitoring what competitors are doing
• Salary sheet for the store, accounting for Overtime/ Deductions/ Resignations/ New appointments compiled and sent to Head of Operations every month on the 22nd of the month unless alternatively specified time to time by Line Manager
• Involved with the planning, development and implementation of marketing and promotional campaigns
• Works closely with all parts of the company to ensure commercial goals of the brand are met

Requirements

• Minimum of a Bachelor's Degree or equivalent in a relevant field
• Minimum of 3-5 years' experience working as a Supervisor, ideally within a similar cinema /entertainment industry
• Strong retail marketing experience with excellent problem solving and decision-making skills
• Good Leadership & Management Skills; Ability to plan strategically, delegate effectively and ensures cooperation and result delivery in team
• Excellent communication, Interpersonal skills and Time management skills
• Ability to build good relationships with management team, team members, clients and customers
• Attention to detail; Ability to achieve thoroughness and accuracy when accomplishing a task
• Result Oriented; Ability to wok smart and focus on achievement of result