Child Protection Information Management Specialist at International Rescue Committee (IRC)

Requisition ID: req11541
Locations: Senegal (Dakar), Central African Republic (Bangui), Belgium (Brussels, Brussels-Capital Region) Congo (Kinshasa) , Cameroon (The Democratic Republic of the Yaounde, CENTRE), Nigeria (Abuja, Federal Capital) and Burkina Faso (Ouagadougou),
Sector: Violence Prevention and Response
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: Yes

Job Descriptions

• The global CPIMS+ Steering Committee (CPIMS+ SC) and the global Case Management Task Force (CMTF), support the use of a standard inter-agency child protection information management system (CPIMS+) as a tool for case management programming in humanitarian settings. CPIMS+ is comprised of software and accompanying tools, including template paper forms, generic information sharing and data protection protocols, and training materials.
• The CMTF and CPIMS+ SC have ambitious work plans to support the development of standard global training materials and ensure countries have the guidance and support needed to roll-out the CPIMS+.  This position will work closely with both the CPIMS+ SC and the CMTF to implement specific activities in the work plans, with the main focus being on supporting identified IRC countries to roll-out the CPIMS+.
• The CPIMS+ Specialist will support implementation and maintenance of the CPIMS+ as a tool for case management and inform improvements of new versions of the application from a program perspective, in line with best practices and global standards for case management.
• Languages: Fluency in written and spoken English; French fluency a plus.
• Location: Open to any country IRC has an office.

Major Responsibilities

• Develop CPIMS+ guidance,  resources and training materials to support IRC country teams to roll-out the CPIMS+
• Lead on the successful roll-out of the CPIMS+ with IRC in at least three countries
• Coordinate and support discussions around inter-agency roll-outs of the CPIMS+ at country level
• Coordinate with UNICEF and software firms on the development of specific system features and troubleshooting
• Provide ongoing support and training to IRC countries that are transitioning to CPIMS+
• Conduct regular remote support meetings with IRC countries that are rolling-out or already using the CPIMS+ to resolve technical issues, support upgrades, collect lessons learned and strengthen CPIMS+ use to its full potential as a support for quality case management
• Coordinate with the IM Advisor in VPRU on discussions and representation on the Primero coordination committee (PCC) as they relate to the CPIMS+ specifically
• Participate in the CPIMS+ Steering Committee meetings and follow up on activities as requested by the Child Protection Case Management Senior Specialist
• Work closely with Child Protection Technical Advisors covering the countries rolling out or using the CPIMS+
• Create a dashboard with top-level case information that can be shared with IRC country support Technical Advisors on a regular basis

Key Working Relationships

• Position Reports to:  Child Protection Case Management Senior Specialist
• Position directly supervises: N / A
• Indirect Reporting: Other Internal and / or external contacts - Case Management Task Force and CPIMS SC

Qualifications

• Graduate studies in a relevant field (e.g. Education, Social Work, International Relations, Public Health, etc.) preferred
• Minimum of 3-6 years’ experience in child protection case management in humanitarian settings
• Experience and familiarity with the CPIMS+ system and Primero
• Advanced knowledge and experience in the field of information management for case management
• Excellent organizational skills: the ability to track and follow-up on various efforts
• Proven training and capacity building skills for a range of stakeholders
• Excellent analytical, information technology and writing skills
• Good interpersonal skills: the ability to successfully interact with a diverse group of people across multiple agencies and countries
• Flexible work attitude: the ability to follow direction and effectively learn and work in an inter-agency environment as well as self-motivate
• Desired: oral and written French language skills