Chief Technology Officer at Electronic PayPlus Limited

JOB OVERVIEW

• Lead the automation of the card production plant end-to-end including back-office support processes and function for business agility.
• Ensure software integration into company systems meets functional requirements, system compliance and interface specifications.
• Provide technology vision and leadership in the development, management, and implementation of an overarching ICT strategy.
• Coordinate all digital operations activity including integration of systems and roll out, resolution ticketing, order life-cycle management, helpdesk automation and enhancement.
• Plans and manages the IT environment, company's WAN, IP, Telecommunications systems, and equipment.
• Research, select, implement and maintain IT and card personalization or card manufacturing solutions and integrated with a variety of data sources.
• Organises the administration and maintenance of computer Systems in most economic and optimal manner.
• Directs solutions to functional and technical problems; troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
• Interact with internal clients on all levels to resolve IT-related issues and provides answers in a timely manner.
• Builds and maintains client relationships and manages the purchase of hardware and software products and other IT supplies
• Ensures that company assets are maintained responsibly, and all regulatory certifications secured promptly with zero tolerance to penalties.
• Seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.
• Ensures appropriate staffing (shifts) and management of Electronic payplus IT technical team.
• Oversee the purchase and maintenance of internal hardware infrastructure for Electronic payplus staff.
• Responsible for translating sales proposals from the Business Development Unit into technical realities with sales order scheduling, process and progress reporting tools to support business generation.
• Lead, manage and develop the IT team to deliver all required digital transformation needs of the company.
• Work closely with the Executive Management Team to develop a robust technology strategy for the company.
• Manage and develop infrastructure for company's web and ecommerce assets, delivering continual performance improvement.
• Development, management and maintenance of in house developed web-based applications.
• Focus on meeting agreed deadlines, meticulous in planning and execution .
• Ensure a high level of fiscal control and accountability for project budget spend.
• Any other assignments as may be delegated by the Executive Director and the MD/CEO.

KEY SKILLS AND COMPETENCIES

• Good oral and written communication skills
• Expertise level IT and Software awareness.
• Problem solving and IT Project Management skills.
• Excellent knowledge of IT and software systems management and implementation.
• Project execution effectiveness.
• Strategic Thinking.
• Ability to manage and train subordinates on-the Job.
• Ability to work collaboratively with cross-functional teams in the organization.
• Senior Level Communication (oral and written).
• Teamwork and Collaboration.
• Relationship management skills and the ability to influence and lead
• Innovation and Creativity.

REQUIREMENTS

• Minimum of 10+ years' experience in design and development, high-level technical competence.
• BSc. or HND in Computer Science, Computer Engineering, Electrical and Electronic Engineering or other relevant field with deep knowledge of MS .NET, C#, SQL Server, Web services and related technologies.