Chief Operating Officer at Fadac Resources

Job Objective

The Chief Operating Officer (COO) will provide end-to-end operational leadership across our client\'s company, driving excellence across retail stations, commercial operations, supply chain, logistics, and asset management.

The role will be responsible for translating the Company’s strategic ambitions into scalable, efficient, and technology-enabled operations, ensuring optimal performance across the downstream value chain. The COO will play a critical role in building a high-performance, data-driven, and customer-centric organization, while driving cost efficiency, revenue growth, operational discipline, and continuous transformation.

Duties and Responsibilities

Enterprise Operations Leadership:
Provide strategic oversight across retail, commercial, logistics, engineering, and supply operations.
Drive operational excellence across the Company’s retail station network, ensuring efficiency, uptime, and profitability.
Ensure seamless coordination across terminal operations, depot activities, and station execution.
Establish standardized operating procedures across all business units.

Technology & Digital Transformation
Champion the adoption of technology across operations, including ERP systems, Retail automation systems, Telematics and fleet tracking, Data dashboards and reporting tools
Drive a data-led decision-making culture across all operational units.
Lead digital transformation initiatives to improve efficiency and transparency.

Change Management and Transformation
Lead enterprise-wide transformation initiatives, including: CNG rollout, Retail standardization, Process optimization.
Drive a culture of continuous improvement and innovation.
Embed the Company’s values into operational execution.

Financial & Operational Performance
Own key operational KPIs including Revenue growth, Cost efficiency, EBITDA contribution, Asset utilization
Develop dashboards to track performance across all business units.
Drive operational budgeting and cost control discipline.

Team Leadership
Build and lead a high-performing operations team across multiple functions.
Strengthen leadership capability across the downstream team.
Drive accountability, performance management, and succession planning.

Risk, Compliance & HSE
Ensure strict adherence to HSE, regulatory, and operational standards.
Identify and mitigate operational risks across the business.
Oversee compliance with all industry and government regulations.

Downstream Business Optimization
Lead the expansion and performance of fuel retail stations and CNG-enabled outlets.
Drive improvements in Sales per station, throughput efficiency, customer experience, inventory accuracy and loss prevention
Ensure compliance with all downstream regulatory requirements
Optimize fleet utilization and delivery timelines

Qualifications

​Required:

• Minimum of a first degree in Engineering, Transport Management, Supply Chain Management or any related discipline.
• MBA or relevant postgraduate qualification is an advantage
• 15–20 years’ experience in the downstream oil & gas sector
• Strong experience across Retail operations, Terminal sales, Supply chain & logistics, Asset and engineering management.
• Proven track record in scaling operations and driving business growth
• Experience in technology adoption and digital transformation
• Demonstrated expertise in change management and business transformation

Skills and Competencies

• Excellent communication skills and teaming skills.
• Ability to manage multiple projects and priorities in a fast-paced, dynamic logistics environment.
• Knowledge of lean methodologies, process improvement techniques, and project management principles
• Demonstrates ability to empower team through delegation.
• Driven, independent, strategic thinker and leader who can juggle multiple projects simultaneously with fast changing priorities
• Pragmatic with quantitative and analytical ability and attention to detail.
• High level of integrity, emotional intelligence and dependability with a strong sense of urgency.
• Ability to set out a clear structure, method and outcomes yourself, while relying on strong prioritization skills.
• Proficiency in relevant ERP systems.
• A focus on execution.
• Crisis and Contingency Management
• Excellent negotiation skills.