Chief Digital Transformation Officer at Rhizome Consulting

Job Summary

• Are you a tech-savvy strategist passionate about transforming legacy systems into agile, data-driven platforms? As Chief Digital Transformation Officer, you will lead the organisation’s digital innovation journey, championing technology-driven solutions that enhance customer experience, operational efficiency, and growth.

Job Responsibilities

• Lead the development and execution of the organisation’s digital transformation strategy.
• Oversee the integration of modern technology solutions into core banking, customer engagement, and internal operations.
• Work closely with senior leadership to align digital initiatives with overall business goals.
• Manage enterprise IT architecture, cybersecurity, and cloud-based systems.
• Champion innovation by identifying and deploying emerging technologies that enhance service delivery and customer experience.
• Collaborate with product, operations, and finance teams to digitise processes and improve efficiency.
• Ensure regulatory compliance and data security across digital platforms.
• Build and lead cross-functional teams focused on digital product development and systems optimisation.
• Monitor industry trends and competitor activities to maintain technological leadership.

Educational Qualification

• Bachelor’s degree in information technology, Computer Science, Engineering or related field.
• A Master’s degree or MBA is preferred.
• Relevant professional certifications are an added advantage.

Knowledge, Skills & Experiences:

• Minimum of 10 years’ experience in digital strategy, IT leadership, or technology consulting, with at least 5 years in a senior management role.
• Strong background in digital transformation within financial services (preferably banking or fintech).
• Proven experience implementing enterprise-wide digital systems (e.g., core banking platforms, CRM, mobile/web applications).
• Excellent understanding of cloud computing, data analytics, AI/ML tools, and cybersecurity protocols.
• Demonstrated success in leading digital innovation and change management initiatives.
• Strong leadership and stakeholder management skills.