Chief Delivery and Performance Management Partner at African Development Bank - AfDB

Position Number: 50085742
Position Grade: PL3

The Complex

• The Senior Vice-Presidency complex (SNVP) is responsible for supporting the President in the day-to-day management of the Bank Group to achieve it strategic objective, and drive performance culture that will align all processes and systems to deliver high impact results.
• The SNVP will provide effective leadership and exceptional coordination to ensure implementation and monitoring of key corporate decisions as well as the identification of necessary corrective measures and actions. 
• The SNVP leads senior management discussions, decisions-making process and the implementation of Board and Management decisions.

The Hiring Department

• The Department for Development Impact and Results is at the center of Bank’s efforts to improve operational and corporate performance, accelerate the pace of delivery and increase impact on development. 
• As part of its mandate, it also works to strengthen the Bank’s external and internal accountability for quality and results and promotes a performance-driven culture across the organization.
• The Delivery Support and Implementation Division, SNDR2, is responsible for driving delivery and performance improvements in critical priority areas of the Bank.
• It oversees, leads and coordinates operational performance management activities, provides early warning on areas of weak performance, to facilitate quick decision making, and supports organizational Units in delivering the Bank’s mandate.

The Position
The key objectives of the position of Chief Delivery and Performance Management Partner officer will be to:

• Drive Organizational Performance: Lead and champion initiatives to improve operational effectiveness and institutional performance across the organization, including delivery planning, monitoring, reporting and enhancing existing frameworks.
• Enable Delivery and Impact: Support client departments and regional member countries in accelerating the delivery and maximizing the impact of the Bank's operations through focused advisory, capacity building, and collaborative problem-solving via delivery labs.
• Ensure Accountability and Results: Establish robust mechanisms for tracking new initiatives, defining clear milestones, and ensuring accountability for achieving results, fostering a culture of performance and continuous improvement. 
• Coordinate technical assistance to Government Delivery Units and PIUs established in Regional Member Countries to support delivery planning, monitoring and execution of national and regional priority programs and initiatives, including Country Compacts, in partnership with other relevant institutions. 

Responsibilities
Under the supervision of the Division Manager, the Chief Delivery and Performances Partner will provide analytical and problem-solving support to client departments to improve operational effectiveness and institutional performance. The role will also involve coordinating technical assistance to regional member countries in delivery support through government delivery units and executing agencies. This will be achieved through effective engagement and dialogue, capacity building, and collaboration in delivery and performance management. Specifically, the post holder will perform the following tasks:

• Coordinate and facilitate the development and monitoring of Complexes/Regional Hubs delivery plans, setting milestones, targets and trajectories to ensure enhanced performance and sustained focus on delivery.
• Engage with organizational units on operational performance management issues and create transparency by tracking progress on their delivery plans through presentation of periodic, and routine delivery and performance reports.
• Establish clear mechanisms for tracking new initiatives, including defining key performance indicators (KPIs), setting milestones, and ensuring regular progress reporting.
• Partnering with sector complexes and regional hubs through "Delivery Labs" to develop actionable plans for resolving implementation problems. This focuses on joint problem identification, solution design, and action planning.
• Provide support to Delivery Units in regional member countries to accelerate delivery of national priority programs and amplify the impact of the Bank's operations
• Coordinate in-depth reviews of critical business processes and delivery systems to address bottlenecks, areas of duplication, inefficiencies and bureaucracy affecting Complex/Regional Hubs performance and effectiveness.
• Supervise junior teams in routine analytical work

Competencies (skills, experience and knowledge)

• Hold at least a master’s degree in business administration, economics, international development/relations, finance, strategic management, engineering or related development fields and a broad knowledge of development issues or related discipline.
• Have a minimum of five (7) years of relevant experience, specifically hands-on experience in performance management, strategic planning, results planning, monitoring and reporting and high-level stakeholders’ engagement and advisory.
• A strong capacity to identify the root causes of performance issues, develop creative solutions, and implement them effectively
• Excellent communication skills for engaging with client, facilitating dialogue, and building consensus around performance improvement initiatives.
• The ability to effectively manage relationships with various stakeholders, including client departments, senior management, and senior government authorities.
• Experience with multilateral development banks and international organizations is an asset.  
• High level skills in communication and negotiation as well as ability to build partnerships with a broad range of clients and deliver results that meet the needs and long-term interest of the Bank.
• Ability to work collaboratively with several teams of multi-cultural backgrounds, both internally and externally to the Bank.
• Ability to manage multiple and simultaneous and shifting demands, priorities and tight deadlines.
• Innovation and creativity.
• Ability to communicate effectively (written and oral) in English or French, preferably with a working knowledge of the other.
• Competence in the use of standard MS office applications (Word, Excel, Access, and PowerPoint) and preferably SAP.