Chief Commercial Officer at Ralds & Agate

Mission / Purpose of the Job

• The Chief Commercial Officer is responsible for driving revenue generation, business development strategy, and client relationship management to support the company’s strategic growth objectives. 
• This role ensures that the organization’s commercial activities are aligned with its long-term goals, regulatory expectations, and market dynamics while promoting customer-centric policies and maximizing profitability across operations.

Job Responsibilities
Commercial Strategy & Revenue Growth:

• Define and execute the company’s commercial strategy in alignment with corporate goals to drive sustainable revenue growth.
• Set and monitor performance targets for business development, sales, and marketing functions across all business units.
• Identify new markets, partnership opportunities, and revenue streams while ensuring alignment with organizational strengths and capacity.

Business Development & Market Expansion:

• Lead strategic client acquisition and retention efforts, ensuring the company maintains a strong market presence and competitive edge.
• Drive expansion into new geographies and sectors, leveraging insights into global and local industry trends to inform commercial planning.
• Build and manage high-level relationships with key clients, government stakeholders, and regulatory bodies.

Contracting, Compliance & Risk Management:

• Oversee the structuring, negotiation, and execution of commercial contracts, ensuring alignment with legal and industry standards.
• Ensure the company complies with all regulatory and contractual obligations, particularly in high-value and complex projects.
• Lead the resolution of commercial disputes and establish controls to minimize financial and reputational risks.

Customer-Centric Commercial Governance:

• Develop and implement customer-centric policies and service delivery standards to enhance client satisfaction and loyalty.
• Collaborate with cross-functional leaders to ensure customer feedback is integrated into product and service improvements.
• Embed a performance-driven culture that aligns customer value with commercial outcomes.

Commercial Operations & Team Leadership:

• Lead and develop the commercial team, ensuring the right structure, capabilities, and incentives are in place to support strategic objectives.
• Optimize commercial operations through the use of ERP and other enterprise systems for forecasting, reporting, and performance tracking.
• Monitor commercial KPIs and conduct regular reviews to ensure accountability, efficiency, and profitability across departments.

Educational / Professional Background

• HND / B.Sc Degree in Engineering, Marketing, or Law.
• MBA or other relevant postgraduate qualifications are required.
• Minimum of 15 years post-qualification experience in Sales/Marketing roles.
• At least 7 years in senior leadership roles with cross-functional oversight and external stakeholder engagement.
• Professional certification in Sales, Marketing, Contract Management, or related fields is preferred.
• Proven track record managing large projects, particularly in Construction, Oil & Gas, or Power sectors.

Knowledge:

• In-depth knowledge of commercial contracting, negotiation, and change management processes.
• Strong understanding of legal, regulatory, and compliance issues related to tenders and contracts.
• Working knowledge of engineering law in construction and large-scale project environments.
• Familiarity with global and local market dynamics influencing business development and revenue growth.
• Proficiency in ERP solutions for commercial operations and financial management.