We are the global cybersecurity leader, known for always challenging the security status quo. Our mission is to protect our way of life in the digital age by preventing successful cyberattacks. This has given us the privilege of safely enabling tens of thousands of organizations and their customers. Our pioneering Security Operating Platform safeguards your ...
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As a Channel Systems Engineer covering a regional territory, your role will involve providing leadership, technical expertise, and guidance to partners on their journey towards becoming key Palo Alto Networks partners. You will work as a technical leader with channel partners, providing technical expertise to support the technical sales and implementation of company products and solutions. This role involves collaborating with partners, training them on technical aspects, providing pre-sales technical assistance, and ensuring successful integration and post-sales success.. The Channel Systems Engineer will act as a trusted advisor, driving growth within the region by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed. We are working to create partner experts for life.
Your Impact
Serve as the primary technical leader for channel partners within the assigned region
Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives
Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design
Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones
Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes
Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback
Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly
Qualifications
Your Experience
6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry
Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE
Prior experience working with channel is required. Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
Previous experience selling, implementing, or managing SaaS offerings is strongly preferred
Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred
Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred
Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role
Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences
Hands-on experience with product installations, configurations, and troubleshooting
Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment
Strong problem-solving skills and a proactive attitude towards resolving issues
Willingness to travel within the assigned region to support partners and attend events as necessary
Proven track record of influencing key stakeholders and gaining buy-in for technical solutions
Proficient in English
Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field or equivalent military experience
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