Certified Business Operations Analyst (CBOA) at Ciuci Consulting

Program Overview

• The Certified Business Operations Analyst (CBOA) Training Program is a 24-month training program organized by Ciuci a leading operations management firm. It is designed to develop well-rounded professionals equipped with the essential skills and knowledge required for successful careers in management consulting and operations management.
• This in-depth training program combines classroom training, project rotations, regular assessments, and continuous appraisals to ensure that participants have depth of knowledge and a vast skill set, equipping them to be adept strategists and asset operators.

This cohort will commence in April, with a class size of 10 – 16 trainees per Country Office. All participants across the globe are required to be physically present for the initial classroom training, to:

• Enhance learning experiences through diverse perspectives leading to richer discussions and more innovative solutions, collaborative learning, and accelerated learning.
• Improve team dynamics for stronger relationships, effective communication, and stronger teams, creating a sense of unity and belonging, which is harder to achieve virtually.
• Provide greater cultural understanding, promoting mutual understanding and respect, a global mindset, and inclusive environment where different voices are heard and valued.
• Provide opportunities to build professional networks that can be valuable throughout one's career, more organic mentorship opportunities and career guidance, and a robust alumni network, providing ongoing support and collaboration opportunities.
• Increase motivation and engagement leading to a sense of community, support and encouragement from peers and instructors, and a greater sense of commitment and accountability to the program and to each other.
• Enhance organizational benefits such as consistency in training, stronger organizational culture and increased trainee loyalty and retention.

Program Components
6 Weeks Classroom Training
The classroom training was designed to train students in the fundamentals of operations management and management consulting. Some of the modules include:

• Fundamentals of Operations Management
• Strategy
• Economics
• Stakeholder Engagement
• Data Analysis and Management
• Innovation
• Finance & Financial Analysis
• Sustainability
• Design Thinking
• Critical Reasoning
• Business Case Development
• Problem Solving
• Customer Experience

Quarterly Project Rotation
Trainees will be staffed on various projects throughout the program, across various locations. Each rotation will take place quarterly, with each trainee spending 3 - 4 months at a stretch on each project, getting exposed to diverse operational environments and consulting challenges. It is expected that this hands-on approach will help the trainees:

• gain hands-on experience in diverse areas of operations and consulting.
• develop adaptability and problem-solving skills by facing real-world challenges.
• build a broad network of professional relationships within the organization and across assets.

Skills to be learnt during rotation include:

• Business Operations
• Project Management
• Financial Analysis and Modelling
• Supply Chain Management
• Production Planning and Control
• Quality Management
• Customer Experience
• Strategic Planning
• Market Analysis and Competitive Positioning
• Customer Relationship Management
• Special Projects (e.g., technology integration, sustainability initiatives)

Departmental Rotation
Trainees will be assigned to different departments/functions at the HQ level to provide support to the teams in each quarter, helping them gain some technical knowledge across the following functions:

• Operations
• Finance
• Human Resource Management
• Marketing and Brand Management
• Supply Chain Management
• Facility Management
• Asset Management
• Knowledge Management
• Client Experience
• Legal
• Corporate Risk & External Affairs

Program Requirements

• A good Undergraduate Degree from a reputable university.
• 1 – 3 years post NYSC experience.
• Reasonable research, analytical and problem-solving skills.
• Proficiency in the use of Microsoft Office Suite.
• Ownership of a laptop.
• Willingness to relocate to Asaba, Delta State.