Centre Operations Manager at Afriglobal Group

Detailed Tasks & Responsibilities:

Planning & Implementation of the Project

• Responsible for coordinating planning and execution of the Centre project.
• Coordinate the design & execution of Centre face-lifting/remodeling as approved by the management.
• To execute the processes and policies of the organisation for seamlessly flow of operations.

Operations & Management

• Develop and manage processes and workflow of the business 
• Assure regulatory compliance-zero tolerance to statutory penalty
• Develop and implement quality standards and audit Quality Control
• Coordinate and assure smooth workflow and customer experience in the Centre, by using technical/Managerial/Customer relations skills sets and experience.
• Coordinate implementation and smooth operations of LIMS & PACS
• Prepare and circulate reports on sales, inventory and prove to be a strong back office for the business. Also coordinate daily data/reports uploads over web for telemedicine and online reporting.    
• Oversee lab operations, and coordinate with all the departments for smooth operations.
• Be capable of delivering results and independently handling business areas assigned, if needed in the initial period
• Key in team building and providing solutions.
• Any other role which requires participation.

Growth

• Nurture & grow the laboratory and radiology businesses in the Centre
• Streamline process and operations for better productivity.

Vendor Relations

• Manage Vendor relations.

People Management

• Coordinate the recruitment of staff for the Centre operations.
• Support all associates and team members.
• Support and provide training to all staff, time to time.
• Recommend staff appraisals as per policy. 

Statutory Compliance

• Obey and practice laws of Nigeria
• Have respect for other team members, board and business associates.

Other Attributes:

• Proficient in English Language
• Qualification of BMLS, BRAD, BNSC, or a Bachelor’s Degree from any science related discipline.
• Additional education and qualification (e.g. specialization, management) is an added advantage.
• Have rich experience of the operations and management of pathology laboratory, with a minimum of 2-year cognate experience.
• Previous experience of setting up Laboratory / Diagnostics Centre and developed automation of the laboratory; implement LIMS and PACS interface.
• Top-level network in the medical and diagnostics industry and, especially with various equipment suppliers
• Advance skills of MS Office, Internet and computer.
• International exposure will be an added advantage, especially experience in Nigeria.
• Excellent presentation and communication skills
• Punctual and reliable
• Leadership & analytical skills to steer the team and able to work independently with high dynamism and drive. Key focus on details and quality of business developed.