CCCM Monitor at INTERSOS

JOB PURPOSE

• CCCM Monitor will carry out daily site monitoring visit in camp/camp like settings, including the host communities. He or she will conduct data collections through FGDs, and community/Household surveys in the targeted areas of operation as well as carry out community mobilization, communication with communities and awareness raising.

RESPONSIBILITIES

• Maintain linkages with border officials and prepare notes on movements of asylum seekers/refugees in the areas of responsibility.
• Prepare and submit list of asylum seeker/refugee new arrivals, conduct community mobilization and support UNHCR in the registration activities.
• Conduct interviews with asylum seekers/refugee/individual cases, document concerns raised, follow up on cases with special needs and make appropriate referrals.
• Liaise closely with local leaders (SEMA, Bulamas, Lawans, Ajias) and services providers in the project sites to foster effective collaboration.
• Carry out community mobilization, collection of information/data about vulnerability, protection needs and concerns of the asylum seekers/refugees.
• Monitor service delivery in communities hosting asylum seekers/refugees and update supervisor on gaps/needs identified to inform advocacy efforts.
• Provide contributions to preparation of reports (including flash updates, weekly, monthly and end of project reports).
• Participate in CCCM coordination meetings and take minutes, needs assessments, and collaborate with other service providers in the project sites.
• Carry out awareness raising and sensitization on different topics among the asylum seekers/refugees.
• Conduct information sessions through meetings, FGDs and record feedback and report result back to supervisor on issues of concern with recommended areas of intervention.
• Manage implementation of activities including Complaint Feedback and Response Mechanism in the Mobile CCCM Desk and follow up on community participation.
• Provide interpretation and translation services in local dialects when and as required.
• Perform other tasks as assigned.

POSITION REQUIREMENTS

• High school diploma.
• Degree in sociology and/or Laws is an advantage.
• Minimum 3 years professional experience in humanitarian service (especially CCCM) provision required.
• Experience in refugee programme is an asset.
• Fluency in spoken and written English (Mandatory), local dialect necessary.
• Adhere to all INTERSOS core values, policies, and procedures both technical and administrational and protection principles.
• Computer literacy (Word, Excel, & Emails - outlook).
• Communication, facilitation, and reporting skills required.
• Capacity to work under pressure, flexibility.
• Act as an ambassador for INTERSOS Nigeria, through professionalism and conduct.