Cashier at Harmony Sanitary

Job Summary

• The Cashier is responsible for handling customer transactions efficiently and accurately.
• This role involves receiving payments, issuing receipts, maintaining records of transactions, and providing excellent customer service while ensuring accountability of all cash and POS activities.

Key Responsibilities

• Receive payments (cash, POS, transfers) and issue receipts to customers
• Ensure accurate pricing and billing of all items purchased
• Maintain proper records of daily sales and transactions
• Balance cash register at the beginning and end of each shift
• Report any discrepancies in cash or transactions immediately
• Attend to customers politely and resolve basic complaints or escalate when necessary
• Ensure proper handling and safety of cash at all times
• Keep the cashier area clean, organized, and presentable
• Support stock tracking by reporting fast-moving or low-stock items
• Work closely with Admin and Branch Manager on financial reporting

Performance Indicators (KPIs)

• Accuracy of transactions (minimal errors)
• Cash balancing consistency
• Customer satisfaction level
• Timely and accurate reporting

Requirements & Qualifications

• Minimum of OND/ HND qualification
• Previous cashier or retail experience is an advantage
• Basic knowledge of POS systems and cash handling
• Good numerical and record-keeping skills
• Strong attention to detail and accuracy
• Good communication and customer service skills
• Honest, reliable, and accountable

Key Skills:

• Accuracy and attention to detail
• Integrity and trustworthiness
• Customer service orientation
• Basic accounting skills
• Time management.