Cashier at Domeo Resources International (DRI)

Main Function

• The Cashier is responsible for handling customer transactions accurately, managing cash and electronic payments, and ensuring smooth checkout operations.
• The role supports customer service delivery by maintaining professionalism, accuracy, and financial integrity.
• The ideal candidate must be honest, detail-oriented, and able to work efficiently in a fast-paced environment.

Responsibilities
Transaction Handling:

• Process customer payments accurately (cash, POS, transfers).
• Issue receipts and ensure correct change is given.
• Handle refunds and voids according to company procedures.

Cash Management:

• Balance cash at the beginning and end of each shift.
• Maintain proper cash records and transaction logs.
• Report discrepancies immediately.

Customer Service:

• Greet customers politely and assist with inquiries.
• Handle customer complaints professionally.
• Maintain a positive brand image.

System & Record Keeping:

• Operate POS systems correctly.
• Maintain daily transaction reports.
• Ensure proper documentation of sales.

Security & Compliance:

• Prevent fraud and theft.
• Follow company cash handling policies.
• Maintain confidentiality of financial information.

Experience and Qualification

• Minimum of SSCE; OND/HND is an advantage with 1 – 3 years experience as a Cashier or in a similar role.
• Experience in retail or hospitality is preferred.

Competencies / Skills:

• Strong numerical and attention-to-detail skills.
• Basic computer and POS system knowledge.
• Good communication and customer service skills.
• Ability to work under pressure.
• High level of honesty and integrity.

Behavioural Qualities / Other Competences:

• Reliable and trustworthy.
• Calm and professional.
• Well-groomed and presentable.
• Responsible and disciplined.