Cash Distribution Specialist (CDS) at INTERSOS

Job Purpose

• The Cash Distribution Specialist is responsible for the technical design, implementation, and oversight of cash and voucher assistance (CVA) programmes.
• The role ensures that assistance is delivered in a timely, secure, and accountable manner, aligned with humanitarian standards and market conditions.
• The Specialist will optimize delivery mechanisms, strengthen financial controls, and ensure that cash interventions uphold beneficiary dignity while supporting local economies.

Responsibilities
Programme Design & Market Analysis:

• Lead feasibility assessments, including market functionality, price monitoring, and supply chain analysis.
• Analyze financial service provider (FSP) capacity and digital infrastructure (e.g., mobile money, banking systems) to determine the most appropriate delivery modality.
• Contribute to response design by recommending transfer values, modalities, and targeting approaches based on evidence.

Implementation & Cash Delivery:

• Oversee end-to-end cash distribution processes, ensuring compliance with organizational SOPs and donor requirements.
• Supervise beneficiary registration, verification, and data management processes, ensuring accuracy and data protection.
• Manage relationships with FSPs (banks, mobile network operators, fintech providers) and monitor service delivery performance.
• Ensure proper issuance and tracking of transfer mechanisms (cash, vouchers, e-cards, SIM cards, etc.)

Monitoring, Evaluation, & Risk Management:

• Design and Oversee Post-Distribution Monitoring (PDM) and outcome monitoring to assess effectiveness, utilization, and protection risks.
• Identify, assess, and mitigate risks related to fraud, diversion, data breaches, and beneficiary protection.
• Strengthen and manage Complaint and Feedback Mechanisms (CFM), ensuring accessibility, confidentiality, and timely resolution.
• Ensure compliance with anti-fraud policies, audit requirements, and financial accountability standards.
• Maintain real-time databases of disbursements and reconciliations.

Reporting & Coordination:

• Represent the organization at Cash Voucher Working Group (CWG) meetings with other NGOs and UN agencies.

Position Requirements
Education:

• BSc / HND in Business Administration, Accounting or Social Science Courses.

Professional experience:

• 3 - 5 years’ experience in cash and voucher assistance or humanitarian programme implementation.
• Proven experience managing large-scale cash distributions and working with FSPs.

Professional requirements:

• Essential computer literacy (word, excel and internet).

Personal requirements.

• Service orientation
• Behavioural flexibility
• Results and quality orientation
• Teamwork and cooperation
• Stress Management
• Commitment to INTERSOS principles.

Languages:

• Mission language is essential. Local working language desirable.