Jobs at INTERSOS

Job Purpose

• Under the guidance of the OHP Officer, the role ensures the effective implementation of WASH activities within IDPs and host communities through good gender balance, community participation and ownership.

Responsibilities

• Ensures community participation in all WASH activities; Mobilize, train and follow-up on communities/WASH committees formed and/or trained by INTERSOS in all activities concerning WASH, ensuring good community participation, gender balance and ownership by the community.
• Plans for, organizes and conducts trainings for communities and committees through the development of Water Management Committees, School hygiene clubs and implementation of Community based hygiene awareness activities.
• Ensures constant communication with INTERSOS WASH staff to identify potential problems, formulate recommendations and solutions.
• Conducts regular monitoring visits to the field to follow-up on INTERSOS activities and ensure community participation in the activities.
• Ensures that consideration is given with focus on gender, protection and HIV/AIDS in water and sanitation activities.
• Gathers health and hygiene related information and report to Hygiene Promotion Officer.
• Liaises with community leaders and other groups within their communities.
• Conducts relevant needs assessment whenever requested.
• Provides detailed, accurate and timely weekly reports to supervisor on activities, challenges and areas in need of improvement.
• Ensures that consideration is given with focus on gender, protection and HIV/AIDS in water and sanitation activities.
• Provide detailed, accurate and timely weekly reports to supervisor on activities, challenges and areas in need of improvement.

Requirements
Education & Professional experience:

• A minimum of Diploma in Environmental Health Studies, Social Sciences or other relevant fields.

Professional experience:

• Relevant experience and training in Hygiene Promotion.
• A minimum of 1 year experience in WASH, preferably with a humanitarian organization.

Professional requirements:

• Essential computer literacy (word, excel and internet) Personal requirements
• Excellent program implementation skills
• Good communication skills.
• Fluency in spoken and written English.

Languages:

• Understanding of the local language added advantage (Hausa or Kanuri).

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Job Purpose

• Develop and implement security policies, protocols and procedures to guarantee security standards are respected.
• Plan and monitor all security related activities in the mission. Recruit, train and supervise security personnel.

Responsibilities

• Overview of the implementation of security policies, protocols and procedures
• Control budgets for security operations and monitor expenses
• Recruit, train and supervise security focal persons and staffs in coordination and in the field bases
• Guarantee that all the mission staff understand the importance of the security tools in order to work in a safe environment
• Develop context and situation and risk analysis in order to ensure the correct update of the Security and Safety plan
• Ensure networking and attend meetings with other INGO Security Manager and officers
• Support the Incident Management team in country as focal point in case of crisis management
• Prepare reports for management on security status and incidents and breaches
• Analyze data to form proposals for improvements (e.g. implementation of new technology).

Requirements
Education & Professional experience:

• University Degree in relevant field (Social Sciences, Psychology, Social Work, Human Rights, International Humanitarian Law or other fields related to social development and humanitarian work)
• Master’s degree in human Rights, International Humanitarian Law or other fields related desirable

Professional experience:

• Minimum of 3 years working experience as Security Manager in a humanitarian/recovery context or relevant working experience in safety, security and risk analysis.

Professional requirements:

• Good understanding of humanitarian safety practices, procedures and principles and their application
• Experience, based on evidence, of humanitarian negotiation (with national authorities, local authorities, non-state actors, military forces) and humanitarian access in complex emergencies
• Experience in reporting and emergency response planning
• Personal requirements
• Moral integrity
• Teamwork and communication skills
• Networking skills
• Languages (English, Hausa or Kanuri).

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Job Purpose

• Carry out or supervise all logistics, supply and ITC activities in the base and associated projects according to INTERSOS standards and protocols to have the material, infrastructure and vehicles in optimal running conditions.
• Plan, oversight, and manage logistics and supply support operations to ensure smooth accomplishment of base/project activities.

Responsibilities
Logistics Information Management:

• Input Logistics Data in INTERSOS Logistics software (Intersos Management Platform – IMP and IMS for logistics warehouse) in an accurate and timely manner. Provide training to base staffs if required and support the implementation of INTERSOS Logistics software in the mission.

Supply Chain Management and Procurement:

• Plan, coordinate and supervise the supply activities of the base and define the level of priority. Implement the adequate tools and procedures
• Carry out local purchases (RFQ and Direct Purchase) for goods and services in respect of INTERSOS and donor requirements and ensure that the line manager is aware of any problems linked to the quality or availability of the items to be purchased
• Follow up the payments of all suppliers and collect all the necessary supporting documents from them i.e. receipts and delivery notes. Ensure before any payment is made all originals are in coordination office
• Support the Country Supply Manager or Country Logistics Coordinator in ensuring that all procurements are completed on IMP and all necessary documents are uploaded and properly archived in IMS and in the finance department
• Support the Country Logistics Coordinator in ensuring that all Supplies are registered (INBOUND, OUTBOUND) are completed on IMS and all necessary documents are uploaded and properly archived in the IMS
• In collaboration with the Country Logistics Coordinator and the Head of field office Is responsible for the effective usage of the IMS and accounting of inventories
• Follow the defined Procurement Plan and coordinate the local purchases with project staffs
• Submit purchase requests to the Country Supply Manager for ITB and tenders and/or any other purchase that cannot be made locally
• Facilitate the negotiation with local purchasers and maintain good relationships with suppliers
• Run market assessments and update the pre-qualified suppliers’ lists
• Update all the supplier files and ensure all formation related to the supplier have been fully updated on the IMP
• Collaborate for the preparation of the monthly logistics report by the 3rd of every Month.

Stock Management:

• Plan and follow on a day-to-day basis the Warehouse and Stock Management activities in the project or capital, ensuring compliance of INTERSOS standards, protocols and procedures. These activities include but are not limited to the following activities:
• physically and administratively managing non-medical and medical stocks in collaboration with the Country Supply Manager and the stock owners and assuming responsibility for the warehouse and its contents
• Ensure that all necessary tools and management procedures are in place to avoid stock ruptures, losses (expiries, damages due to bad storage conditions, temperature breach) and excess stocks. Regularly check inventory levels (physical counts), keeping inventories up to date and monitoring consumption. Monitor cold chain
• Ensure that data reported in INTERSOS Inventory Management System (IMS) are correctly used and accurate. Is responsible for both digital and physical archive of administrative documents.
• Check, record and arrange the goods received and ensure the availability of a wide range of items for various projects and departments (medical supplies, food, spare parts, tools, equipment, etc.)
• Ensure that all items are well organized and correctly stored according to their specificity, well protected, fully identified and easily accessible (cleanliness, security, access, etc.)
• Supervise the team under his responsibility including the definition and planning of each person's tasks (daily supervision and checking the quality of their work); draw up working schedule and organize and lead team meetings
• Perform delegated tasks according to his speciality and as specified in his job description.

Facilities and Communications Management:

• Ensure the installation and maintenance of functional office space(s) and guesthouses facilities in an adequate living condition and in accordance with INTERSOS minimum standards and brand identity manual. Ensure the application of defined safety and security measures and make inspection visits to assess the rehabilitation needs of facilities
• Ensure that facilities have an appropriate IT and Communications infrastructure and equipment to sustain INTERSOS software platforms and in line with policies and procedures - allowing permanent communication between capital, projects, bases and HQ and proper management of the bases. Guarantees that all staffs in the mission have proper training on how to use communications equipment available (e.g. satellite phones, HF/VHF radios, computers, etc.)

Asset Management:

• Support on the purchase, use and maintenance of IT assets, office and project equipment and communication tools, while ensuring that all base assets registered in IMP are documented, issued with unique INTERSOS asset numbers, tagged and logged according to asset management policies and procedures
• Support the CLC/ IT Officer on reporting asset list at the end of project and oversee asset rollover according to defined destination with the Programs department
• Oversee regular fixed assets check on a quarterly basis.

Transportation Management:

• Ensure that INTERSOS Fleet Management model, movement security protocols and Brand Identity Manual is applied in the base, fleet is checked, regularly maintained and that vehicles are insured and taxes are paid
• Follow-up on proper monitoring of fuel consumption and use of vehicle log-book, maintenance log, oil log and other fleet formats and templates by field logistics staffs. Ensure that proper documentation of vehicles (i.e. lease, insurance, mechanical inspection, etc.) is properly handled by logistics staffs
• Plan vehicles movements, tracking individual trips, and ensuring implementation of security measures
• Follow-up on proper monitoring of Generator fuel consumption, Generator logbook, Maintenance log, oil log and develop monthly Generator fuel consumption report by the 3rd of every Month.

Human Resources Management:

• Monitor activities of contractors and team under his responsibility
• Supervise casual labourers.

Applied Security:

• Monitor technical aspects of the project risk reduction policy, transport, communication, protection, identification and preparation of the technical aspects of the security policy and guidelines, evacuation plan and contingency plan, monitoring day-to day the application of security rules and reporting to the CLC and Head of Field office any problem that may arise.
• For this purpose, the Base Logistics Officer has to create an appropriate environment to facilitate security exchange of information.

Requirements
Education & Professional experience:

• Essential Tertiary education and formal technical training.
• Certifications in the domain would be an asset
• 3 years’ experience in logistics and/or supply chain
• Desirable experience with other NGOs and use of Logistics systems/softwares
• Mission language essential. Local working language desirable
• Essential computer literacy (word, excel and internet) and radio equipment user-knowledge
• Service orientation
• Behavioural flexibility
• Results and quality orientation
• Teamwork and cooperation
• Stress management
• Commitment to INTERSOS principles
• Technical skills
• High level of integrity and understanding of procurement ethics
• Planning and organisational skills and ability to meet deadlines.

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Job Purpose

• The position holder will provide specialized services and individual psychological support for people with moderate to severe mental and/or emotional disorders in the different areas of intervention.
• Provide technical support to protection staff to implement sound psychosocial support (PSS) activities for children and adults.

Responsbilties

• Collaborate with the Protection Project Referent and MHPSS Specialist for the development of the project’s overall PSS component
• Assist protection cases with identified mental or emotional disorders referred internally or externally
• Conduct case-by-case needs assessments for the diagnosis of psychological disorders and identification of treatment and therapy in line with INTERSOS MHPSS guidelines
• Develop individual assistance plans and conduct psychological counselling utilizing various techniques in line with INTERSOS MHPSS guidelines and Psychological Case Management SOP
• Implement the treatment plan of psychological distress cases in coordination with the medical team
• In coordination with the Protection Activity Manager, ensure safe spaces readiness activities are conducted and actions taken to meet safety and warmlines of the spaces
• Document progress on cases, maintain strict protocols for confidentiality and consent, and ensure that data protection protocols are respected
• Provide group and individual counselling sessions, according to identified needs
• Conduct Focused Group Interventions following identified or internally developed curriculum
• Establish and strengthen referral pathways
• Provide periodic and anonymized feedback to the Protection Project Referent and Case Workers Team Leader on issues that may require their intervention or guidance
• Participate in internal case management meeting and bring to the immediate attention of the Line Manager / Protection Project Referent any emergency and specific need
• target areas
• Adhere to strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors Coordination, Advocacy and Representation.
• Facilitate internal training to protection staff on the provision of basic psychosocial counselling as part of case management. Report any problem and/or training need identified during the monitoring of the implementation of psychosocial activities
• Facilitate training for internal protection staffs and communities on psychosocial first aid (PFA), identification and assessment of people with psychological distress
• Strengthen community based psychosocial support and peer support group activities through mapping the community-based structures that respond to MHPSS issues and build their capacity
• Provide coaching and support to the field staff in the implementation of structured MHPSS activities and ensure standardization across the field locations
• Collaborate with Protection Coordinator, MHPSS Specialist, Protection Project Referent, Medical Coordinator, Medical Activity Manager and GBV/CPS Specialist in developing the project’s overall MHPSS component
• Carry out all tasks respecting key protection principles, including but not limited to do no harm, non-discrimination, confidentiality, accountability and need-to-know principles
• Establish and ensure efficient running of the help desks within the field locations
• Collaborate with the PSS team Leader in ensuring timely supplies and replacing of PSS materials
• Establish and maintain collaborative relations with relevant partners and other project stakeholders working in the project areas
• Proactively participate in relevant working groups and coordination meetings, as requested by the Line Manager

Education & Professional Requirements
Education:

• University Degree in Psychology (Clinical or Counseling Psychology preferred).
• Professional certification or license to practice as a psychologist is an added advantage.

Professional experience:

• Minimum of 3 years relevant work experience, including at least one year in INGO
• Experience in providing psychological counselling
• Experience working with vulnerable populations, including GBV survivors, children at risk, and displaced populations (IDPs).
• Experience in implementing both individual and group-based psychosocial interventions.

Professional requirements:

• Strong knowledge of psychological assessment and diagnosis
• Demonstrated ability to provide individual and group counselling using evidence-based techniques
• Experience in delivering focused group interventions and structured psychosocial activities.
• Knowledge of referral pathways and ability to establish and strengthen referral systems
• Strong documentation and reporting skills, ensuring adherence to confidentiality and data protection protocols.
• Analytical and reporting skills
• Computer literacy (Word, Excel).

Personal requirements:

• Strong knowledge of psychological assessment and diagnosis
• Demonstrated ability to provide individual and group counselling using evidence-based techniques
• Experience in delivering focused group interventions and structured psychosocial activities.
• Knowledge of referral pathways and ability to establish and strengthen referral systems
• Strong documentation and reporting skills, ensuring adherence to confidentiality and data protection protocols.
• Analytical and reporting skills
• Computer literacy (Word, Excel).

Languages:

• Proficiency in English (written and spoken)
• Knowledge and fluency in English and local languages (Hausa and Kanuri) will be an asset.

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Job Purpose

• The Cash Distribution Specialist is responsible for the technical design, implementation, and oversight of cash and voucher assistance (CVA) programmes.
• The role ensures that assistance is delivered in a timely, secure, and accountable manner, aligned with humanitarian standards and market conditions.
• The Specialist will optimize delivery mechanisms, strengthen financial controls, and ensure that cash interventions uphold beneficiary dignity while supporting local economies.

Responsibilities
Programme Design & Market Analysis:

• Lead feasibility assessments, including market functionality, price monitoring, and supply chain analysis.
• Analyze financial service provider (FSP) capacity and digital infrastructure (e.g., mobile money, banking systems) to determine the most appropriate delivery modality.
• Contribute to response design by recommending transfer values, modalities, and targeting approaches based on evidence.

Implementation & Cash Delivery:

• Oversee end-to-end cash distribution processes, ensuring compliance with organizational SOPs and donor requirements.
• Supervise beneficiary registration, verification, and data management processes, ensuring accuracy and data protection.
• Manage relationships with FSPs (banks, mobile network operators, fintech providers) and monitor service delivery performance.
• Ensure proper issuance and tracking of transfer mechanisms (cash, vouchers, e-cards, SIM cards, etc.)

Monitoring, Evaluation, & Risk Management:

• Design and Oversee Post-Distribution Monitoring (PDM) and outcome monitoring to assess effectiveness, utilization, and protection risks.
• Identify, assess, and mitigate risks related to fraud, diversion, data breaches, and beneficiary protection.
• Strengthen and manage Complaint and Feedback Mechanisms (CFM), ensuring accessibility, confidentiality, and timely resolution.
• Ensure compliance with anti-fraud policies, audit requirements, and financial accountability standards.
• Maintain real-time databases of disbursements and reconciliations.

Reporting & Coordination:

• Represent the organization at Cash Voucher Working Group (CWG) meetings with other NGOs and UN agencies.

Position Requirements
Education:

• BSc / HND in Business Administration, Accounting or Social Science Courses.

Professional experience:

• 3 - 5 years’ experience in cash and voucher assistance or humanitarian programme implementation.
• Proven experience managing large-scale cash distributions and working with FSPs.

Professional requirements:

• Essential computer literacy (word, excel and internet).

Personal requirements.

• Service orientation
• Behavioural flexibility
• Results and quality orientation
• Teamwork and cooperation
• Stress Management
• Commitment to INTERSOS principles.

Languages:

• Mission language is essential. Local working language desirable.