Campaign Coordinator at Clickatell

Category: Sales

Purpose

• Clickatell is looking for a Campaign Coordinator that will help develop, execute, and monitor marketing campaign programs across a variety of channels but most especially USSD channel.
• His/her work includes researching the market, analyzing trends, creates marketing and advertising plans for a wider and visible reach of an audience.
• He/She will provide advice as to how to best reach the target market; and may also help with the coordination of events such as trade shows or conferences. This role reports to the Commercial Director.

Requirements
We Do The Right Things- Responsibilities of the Role:

• Maintain professional with customers and provide optimal services to same.
• Assist the Commercial Managers and other stakeholders and coordinate with clients to plan and fabricate marketing campaigns.
• Coordinate with clients and prepare schedules for all clients.
• Supervise effective implementation of marketing campaigns, recommend changes and modifications to various campaign data.
• Analyse and report on the performance and efficiency of campaigns and provide recommendation to all campaigns.
• Prepare detailed list-selection criteria and ensure achievement of all objectives
• Perform tests and ensure precision in campaign implementation.
• Maintain all data and update management systems for various campaigns.
• Supervise the response handling and assist in campaign information distribution
• Document all campaign strategies and prepare all promotional activities.
• Deliver marketing data and provide support to all campaign planning and marketing campaigns.
• Supervise everyday Interactive workflow and procedures.
• Perform, troubleshoot on all campaigns to ensure quality of all programs.
• Monitor inventory for all campaigns on an everyday basis and ensure client satisfaction in all activities.
• Design and monitor all metrics in coordination with account management.
• Working closely with Commercial Managers to ensure campaigns are profitable.

Requirements
We Are On A Learning Journey- Requirements of the Role:

• Bachelor’s Degree in Communications, Marketing, or a related field.

Work Experience:

• 3 or more years of marketing experience (digital and traditional) in a corporate, or agency environment.
• Experience using analytics software.

Knowledge and Abilities:

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access), Adobe Creative Suite, and CRM and CMS software.
• Working knowledge of HTML and CSS.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced, high-pressure environment.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Highly organized and detail oriented.

A Bit About You:

• You are a highflyer with the ability and desire to achieve.
• You have a razor-focus on implementing the plans aligned to your team goals and aim to exceed every expectation.
• You take the brief and produce solutions that are practical, smart and ready to implement. You embrace change that is coming and make recommendations for process improvement.
• You seek opportunities to connect with others to bring plans together and deliver. You are able to be analytical and follow a logical process to make the right decisions.
• You have the eye for detail, accuracy and spotting mistakes.
• You value teamwork and keep an open-mind to ensure you are flexible and adaptable. You have exceptional communication skills and manage your time and priorities like a pro.

Benefits
Why You Should Join- Perks of the Role:

• Medical Aid contribution
• Pension fund contribution
• Quarterly performance incentive bonus
• Risk benefit company contributions
• Reimbursable communications allowance for internet and mobile phone bills
• Half-day off on your birthday
• 5 personal days leave a year, over and above your annual leave
• Remote Working (our offices are currently open for essential use only due to COVID-19)
• Home office set-up with laptop, monitor and other related items.