Call Centre Sales Manager at PG Consulting Limited

Personal Responsibilities / Performance Measures

• Responsible for generating prospects for call center product Sales.
• Candidate should have worked on large-size deals in Secure Records Services in Nigeria
• Responsible for achieving monthly sales targets on the total number of cartons for records Storage and corresponding revenue targets.
• Comfortable handling sales force and daily reporting on accounts covered in Sales Force
• Daily/weekly/monthly reviews with the reporting officers in Nigeria as well as the global team in India
• Developing relationships with CXOs and presenting Client's Products and Services to customers post understanding their requirements through honest consultancy in bridging the gaps.
• Enhance and grow key accounts in the region through relationship building and maximize sale opportunities in software and IT Sales.
• Maintaining HOT/WARM/COLD Prospects in the sales force daily.
• Experience in drafting proposals on IT Solutions and consulting assignments.
• Coordinating with the internal cross-functional team in designing & presenting solutions to customers.
• Responsible for achieving monthly Annual Operating Plan.
• Responsible for coordinating with reporting manager, legal and commercial team for complete agreement closure with the customer.
• Responsible for promoting Intelics Brand in the market.
• Responsible for imparting product and market updates (competition) to cross functional teams.
• Responsible for tracking customer escalation and its resolution with Operations team.

Functions / Day to Day Activities:

• Maintenance of accounts across SPANCO Sales Process in Sales Force.
• Understanding customer requirement, costing and effective proposal sharing with customer.
• Meeting customers and understanding how are records stored currently and positioning clients Records Storage services delivering value adds to right authority at customer
• Daily followup with customers for sales closure
• Account management, handling client queries, escalations, etc
• Reporting on sales achievement, projections, daily weekly, monthly sales target vs achievement, etc.

Minimum Qualifications

• Any Graduate
• MBA (Marketing) will be more preferred.
• Have respective domain expertise in Records Archival, Library Management, etc
• Should have demonstrated exceptional sales track record in Records Management and Storage Services
• Age > 30 years
• Should have 4 - 5 years continuous working experience in software and IT Product Sales in Nigeria
• Should have worked on large scale records archival services
• Exposure to corporate sales only.
• Should have good contacts in Corporates in Nigeria.
• Should have exposure of business planning.

Personality Attributes / Traits:

• Aggressive
• Excellent Communication & Presentation Skills
• Perseverance
• Willing to take up responsibilities
• Quality Consciousness
• Sales Man Ship.

Essential Skills:

• Planning & Organizing
• Negotiation Skills
• Aggressive and ability to handle stress
• Process Orientation
• Decision Making
• Conceptual thinking.
• Accountability
• Willing to travel across Nigeria.

Salary Range
N4,000,000.00 per annum (can be negotiated for deserving candidate).