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  • Posted: Sep 30, 2020
    Deadline: Oct 10, 2020
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    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
    Read more about this company

     

    Call Centre Executive (Yoruba & Hausa)

    Job Description

    • Place and receive calls from customers
    • Ensure timely resolution of customer challenges regarding products/services
    • Resolve customer complaints in a calm and professional manner
    • Maintain professional demeanour in the resolution of issues at all times

    Requirements

    • B.Sc. / HND in any discipline
    • A minimum of one year experience in a call centre set-up
    • Must be fluent in speaking Pidgin
    • Experience in receiving and making inbound & outbound calls to customers.
    • Adept listening skills
    • Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
    • Great Verbal and written communication skills.

    Method of Application

    Interested and qualified candidates should send their CV to: cv@ascentech.com.ng clearly indicating the "Job Title" as the subject of your mail. E.g. "Call Centre Executive (Pidgin)"

    Note: Only shortlisted candidates will be contacted.

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