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  • Posted: Sep 12, 2023
    Deadline: Not specified
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    AVID HR Consulting is made up of professionals with proven expertise in all the key areas of Human Resource Management. We are a young and dynamic team with over 50 years combined experience in Business and People Management. With the increasingly flexible and constantly changing corporate landscape, our Clients can rely on our dedicated approach to cultivat...
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    Call Centre Care Co-ordinator (HMO Nurse)

    Job Description

    • Attend to calls, SMS messages, WhatsApp and email messages from enrollees, providers and other stakeholders
    • Collate and document enrollee's information in relevant format.
    • Issue care authorization codes to providers and enrollees.
    • Resolve customer complaints directed to the Centre.
    • Vet claims according to agreed tariff and regulatory and company guidelines.
    • Negotiate cost of care to enrollees.
    • Provide customer with product and services information

    Qualifications and Experience

    • Must be a Registered Nurse, Registered Midwife, or possess a Bachelor of Science in Nursing
    • Nursing Council certificate
    • Proficient in Microsoft office
    • Membership of health, management or related bodies Completed NYSC

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@avidhrconsulting.com using the Job Title as the subject of the email.

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