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  • Posted: Nov 28, 2022
    Deadline: Dec 12, 2022
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  • Tenportion International Limited is a Fintech company that provides quick loans to customers via an online process.
    Read more about this company

     

    Call Center Agent

    Responsibilities

    • Make calls and manage incoming call
    • Handle complaints, provide appropriate solutions & alternatives within the time limits, follow up to ensure resolution
    • Contacting customers daily/weekly and informing them of their overdue draft
    • Following up with customers daily/weekly on previous payment redemption date
    • Advising customers on the best payment options and negotiating suitable payment plans.

    Requirements

    • Minimum of OND / HND / B.Sc qualification with 0 - 2 years work experience.
    • Strong Written, Communication and Negotiation Skills.
    • Ability to collaborate with a team in a fast-paced environment.
    • Attention to detail and strong Listening skill.
    • Must have an Android Phone.

    Method of Application

    Interested and qualified candidates should send their CV to: hr@tenportion.com using the Job Title as the subject of the email.

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