Call Center Agent at ARM Hold Co. July, 2021

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- Call Center Agent at ARM Hold Co.
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Posted: Jul 1, 2021

Deadline: Jul 11, 2021
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ARM Life formerly CrystaLife Assurance Plc. is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the ...
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Call Center Agent
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 years max
- Location Lagos
- Job Field Customer Care
Summary
- Responsible for the timely management of calls (both inbound and outbound); identifying customers’ needs and providing appropriate solutions to their complaints.
Requirements
- A first Degree in a relevant field
- 0 - 5 years work experience
- Previous experience in a similar role, and high fluency in Igbo language
- Excellent verbal & phone communication skills, with active listening
- Excellent relationship management skills and highly developed emotional intelligence.
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Method of Application

Interested and qualified candidates should send their Application & Resume to: recruitment@armpension.com using the Job Title (& stating the language you are fluent in), as the subject of the email.

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Call Center Agent at ARM Hold Co.

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