Business Transformation Associate at Sun King (Formerly Greenlight Planet)

About the Role

• The Business Transformation Associate will work alongside the country’s Business Transformation Lead and with cross-functional teams to conceptualise solutions to business problems and manage the planning to execution of tactical commercially-driven improvement/transformation projects. 
• They will be involved in project/pilot management, research & strategy, product management, business process management and continuous improvement, while providing insights and data-driven recommendations to the Commercial Team. Expect 20% travel to the field to engage customers, agents, partners, vendors, competitors or other staff.

Responsibilities
What you would be expected to do:

• Business Process Analysis: Conduct analysis of existing business processes & systems through observation, interviews, process/data analysis, etc. Summarise and succinctly present findings to key stakeholders and other leaders within the business.
• Project Management: Take charge projects and pilots from conception to execution and eventual scale up, adopting a best-fit methodology (Agile, Waterfall, Hybrid). You will combine this with a Business Analyst’s function of eliciting requirements while defining the project scope, developing high quality project documentation (including blueprints/playbooks to ensure easy replication of the project success) and monitoring/reporting project progress.
• Product Management: Apply product management and product design concepts to introduce a new adjacent or transformational product (from Product Discovery and Product Planning to Product Development and launch), that offers a new revenue stream and opportunities for diversification.
• Problem Solving: Effectively frame and break down problems using root-cause analysis, feedback loops, 5 Whys and other tools in systems thinking and problem solving, while leveraging technology and innovative ways to cut through today’s problems and anticipating tomorrow’s challenges.
• Anticipate Future Trends: Conduct desk and field research on new opportunities, disruptors, competitors, consumers and the market in order to stay ahead in the industry and responsive to the ever-changing demands of the market and the business’s operating environment to prevent Sun King from running or offering an antiquated model or product.
• Define and Monitor metrics and KPIs: to measure process and project performance to help identify areas of improvement in design, approach and delivery.
• Conduct trainings: with junior, and mid-level office and field-based staff members transferring knowledge and excellent implementation of new processes
• Any other professionally relevant responsibilities sanctioned by your manager

Requirements
You might be a strong candidate if you:

• Have at least 3 years professional experience in a fast-paced organisation with a track record of success, where you developed skills in any of the following areas:
  • Business Transformation
  • Project/Pilot Management
  • Analytics (Business Intelligence or Data Science)
  • Business Process Management/Automation
  • New Product/ New Business
  • Product Management
  • Product Design / Design Thinking

We would also appreciate if your values aligns with our team’s ethos dubbed “HardCORE”:

• Hardworking: You bring an entrepreneurial mindset and  “put in the work” to get results that stand you out. You’re not one to make excuses even when the going gets tough or things aren’t going to plan.
• Collaborative: You favour working in a team with people across different disciplines, organisational levels, cultures, demographics, skill and experience levels.
• Open-minded: You don’t carry a fixed mindset or unnecessary biases/stereotypes that prevent you from seeing other people’s points of view, opportunities, and unconventional solutions. Mental, emotional and cultural flexibility is key.
• Ruthless Executor: You are able to break away from the norm, and deliver the highest quality of work. You’re not intimidated by positions, nay-sayers or daunting tasks.

Finally, you just need a touch of the following:

• Fluent Communication (both written and verbal)
• Appreciation for change and technological advancement
• Willingness to learn and grow
• But don’t beat yourself up if you don’t have a few of these. Nobody is a know-it-all. That's why we have well structured professional development programs within the team that will accelerate your learning and growth in areas you need support. You just need to be willing to learn.

What We Offer (in addition to Compensation and Statutory Benefits)

• If you are passionate about solving problems, ambitious and hungry for success, and want to join a closely knit special elite team that can be likened to the US Navy Seals or Delta Force (but in the corporate space), then this is your opportunity.
• A chance to do something big; real groundbreaking work that builds your all round competence.

In addition to your competitive compensation & statutory benefits, we offer:

• Opportunity to work remotely (you don’t need to be in the office unless you are required to)
• A learning & development budget (for any relevant skills the business may be in need of)
• Travel opportunities & expense allowance (meet people and experience different cultures)
• Exposure to various technologies and technology-stacks (so many tech skills to pick up)
• A structured support system to ensure your mental health (weekly personal sustainability chats)
• Exposure to senior leadership and stakeholders at various levels (maximum visibility)
• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry. 
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world.  
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. 
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.