Business Operations Manager at Elvaridah

Job Summary

• We are looking for a highly organized and proactive Business/Operations Admin to support the day-to-day coordination and smooth running of operations across departments.
• You’ll play a key role in supporting management with administrative tasks, operations tracking, and internal processes to ensure Company delivers value effectively to users and partners.

Key Responsibilities

• Provide administrative support to the business operations, growth, and product teams.
• Schedule internal and external meetings, prepare agendas, and coordinate follow-ups.
• Track operational activities such as onboarding metrics, savings milestones, customer feedback, and internal KPIs.
• Maintain documentation and records: contracts, reports, SOPs, payment schedules, and vendor agreements.
• Coordinate logistics for events, product launches, and customer engagement initiatives.
• Support HR and finance functions with basic reporting, onboarding coordination, and procurement tracking.
• Liaise with external vendors, service providers, and customer support reps to ensure timely service delivery.
• Monitor internal workflows to identify inefficiencies and suggest improvements.
• Assist with preparation of weekly reports for leadership, including performance dashboards and compliance trackers.

Requirements

• Bachelor’s degree in Business Admin, Management, Finance, or related field.
• 2–4 years of relevant experience in administrative, operations, or business support roles.
• Proficiency in Microsoft Office Suite and Google Workspace (Docs, Sheets, Drive).
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Experience in a tech or Fintech environment is an added advantage.
• Familiarity with tools like Trello, Notion, Slack, or CRM tools.
• Comfortable handling confidential information with discretion.
• Interest in Fintech, startups, or digital products.