Business Manager at Light Heights Global Services Limited

Job Description

• We are looking for an experienced Business Manager to lead and oversee the work of employees in our company.

Responsibilities

• Oversee expansion of the company with the rest of the Business Development team
• Design and implementing Business strategies and plans to meet the company goals
• Evaluate performance of General staff (Interns, Junior staff and senior staffs) with co Business manager
• Perform quality controls and monitor achievement KPIs
• Coordination and monitoring of agreed targets (monthly report / feedback)
• Act as a visibly strong leader, ensuring that all activities and reporting are accurate, legally compliant and within company policies, highlighting and resolving concerns when identified.
• Access overall company performance
• Facility report – Ensure professional amount of work /facility
• Partners relationship – Oversee expansion projects with Head of Business Development, HODs or the rest of the management team
• Anchor Management meetings on behalf of the MD and representing MD effectively
• Oversee all the HODs in running the business process effectively (Technical, Administration, Revenue Attention)
• Ensure all company activities adhere to Government statutory, and corporate regulations and guidelines
• Ensure Compliance at all time to company policy / departmental policy with HODs
• Submit accurate and timely reports regarding expenses, activities, results, market position, and forecasts
• Develop and build deal structures, parameters and templates, and forms.
• Maintain records of equipment requiring servicing, repair and replacement.
• Overseeing the direction of a project. Ensuring that teams complete it according to the client’s requirements.

Departmental Responsibilities

• Review Head of Department reports
• Finance
• Operations (Academic and Travel)
• Business Development
• Relationship Unit
• Manage the finance and investment portfolio of the company with Head of Finance
• Manage the budget with the head of finance
• Act as Head of the Management team on all official matters

Branch responsibilities

• Oversee the branch performance in generation of revenue, customer satisfaction, and Brand image of all branches through the report of each branch leadership structure
• Set targets for each HOD based on MD’s recommendation and oversee the achievement of such target (revenue, customer satisfaction, brand image)

Qualifications

• Proven experience as business manager or relevant role
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• BSc/Ba in Business Management or relevant field; MSc/MA will be a plus
• Age: 35+