Business/ Logistics Operations Manager at FTF Logistics

Our ideal candidate for the business development role is one with the ability to perform a good number of tasks and responsibilities like these outlined but not restricted to the responsibilities outlined below.

Job Responsibilities:

• Ensures efficiency in all logistics operations, from the pick-up point, down to the end user. 
• Facilitates the management of the entire inbound and outbound logistics process which consists of managing the ecommerce inventory and fulfilling all shipping orders.
• Lead and motivate a team of logistics and operations staff, providing guidance, training, and support to ensure smooth operations and high performance.
• Ensures the cost effectiveness of all logistics processes through the monitoring of inventory levels, forecasting demand, and optimizing inventory turnover to minimize carrying costs while meeting customer demand.
• Use the brand’s software, infrastructure and IT systems to streamline operations and make informed decisions.
• Analyze key performance indicators (KPIs) to assess operational performance, identify areas for improvement, and drive continuous improvement initiatives.
• Coordinates and controls the order cycle of deliveries and ensures that they're in the right place, at the right time.
• Correspond with clients, suppliers, warehouses, major logistics companies and transportation hubs to ensure efficiency and smooth business relationship.
• Conducts frequent customer and vendor acquisition campaigns to increase the brands portfolio of clients.
• Supervise warehouse operations, including receiving, storage, and distribution of products, as well as ensuring compliance with safety and quality standards.
• Facilitates online and offline engagement and onboarding of customers by leveraging on existing marketing tools and strategies.
• He/She will also work in synchrony with other officers and departments to ensure maximum productivity and also carryout other tasks and job duties assigned by the management.

Qualifications

• Bachelor's degree in business administration, supply chain management, logistics, or a related field.
• Proven 2-3 years relevant work experience in logistics, supply chain management, or operations is also required.
• Strong understanding of logistics and operations management, marketing and sales principles, and experience with optimizing logistics processes in a busy work environment.
• Ability to tackle issues that involve people and processes effectively.
• Ability to work with diverse teams collaboratively
• Confident and analytical with the ability to lead and prioritise tasks.
• Ability to make decisions quickly yet thoroughly using facts and data.