Budget: NGN 550,000 Monthly Net
Job Description (Summary)
As the Business Development Manager (SME Loans), you will be responsible for identifying prospective clients, offering customized loan solutions, and achieving monthly loan disbursement targets. You will collaborate with internal teams to deliver excellent service, monitor portfolio performance, and actively contribute to the company’s growth objectives.
Client Acquisition and Needs Assessment:
- Solicit businesses and analyze the best personal, business, and asset finance loan options to meet client needs.
- Profile and compile a database of individuals, companies, and clusters within the target market.
- Facilitate cluster meetings to present loan services and drive conversions.
Loan Processing and Compliance:
- Negotiate loan terms and process applications for secured transactions.
- Present recommendations for loan approvals, ensuring adherence to compliance policies and risk management procedures.
Target Achievement:
- Achieve a monthly loan disbursement target of N50 million, with a minimum of four quality transactions per month.
- Generate a minimum of 20 prospects monthly, including 10 clusters for presentations and 4 leads through referrals.
Customer Relationship Management:
- Actively manage customer relationships, including portfolio monitoring, regular reporting, and feedback collection.
- Resolve customer complaints in collaboration with credit and other internal teams.
Reporting and Performance Metrics:
- Provide weekly updates on marketing activities and lead conversions.
- Submit comprehensive monthly reports on all activities, including portfolio performance updates for customers.
Other Responsibilities:
- Cross-sell and upsell services to pre-qualified customers.
- Obtain customer referrals in line with team targets.
- Handle any additional tasks as assigned by management.
Key Performance Metrics (6-Month Targets)
- Achieve a minimum of N50 million in monthly loan disbursements.
- Complete 4 disbursed transactions per month.
- Identify 10 clusters for presentations and generate 20 prospects monthly.
- Secure 4 referral leads monthly.
- Submit weekly and monthly marketing activity reports promptly.
- Maintain a nil record of unresolved customer complaints.
Required Competencies
- Loan Structuring and Processing
- Strong Communication and Negotiation Skills
- Target Achievement and Growth Orientation
- Risk Asset Management
- Customer-Centric Mindset
- Market Analysis and Opportunity Identification
- Portfolio Monitoring
- Problem-Solving and Decision-Making
- Relationship Building
Required Qualifications & Experience
- Bs.c in Marketing or any other relevant discipline.
- Minimum of 7 years in a similar role.
- Experience in a Financial Institution.
- Achieve the personal set target on loan disbursement of monthly cumulative for the period, Minimum of 4 disbursed quality transactions per month.
- Identification of a minimum of 20 prospects per month.
- Good communication, presentation and relationship management skills.
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