Business Development Manager at Lola April Wellness Spa

Job Description

Business Development:

• Cultivate and nurture strategic partnerships tunlock new business opportunities.
• Develop and implement innovative marketing campaigns tboost brand awareness and product promotions.
• Build and maintain strong relationships with key stakeholders, fostering collaboration and mutual benefit.

Operations Management:

• Oversee daily spa operations,ensuring smooth customer flow and a positive experience.
• Implement and maintain high-quality standards for productivity and custaomer service.
• Collaborate with relevant teams tstreamline operational processes for increased efficiency.

Customer Relations:

• Efficiently resolve customer concerns, prioritizing high satisfaction levels.
• Implement strategies texpand and engage the customer base.
• Identify opportunities for service improvement and deliver measurable results.

Stakeholder Liaison:

• Act as a liaison between internal and external stakeholders,fostering clear communication channels.
• Collaborate closely with team members tcultivate and maintain a positive work environment.
• Work closely with the CEon partnership initiatives, managing bookings, and schedules.

Collaborative Planning:

• Partner with the CEin strategic business development planning and execution.
• Manage partnerships with other companies,ensuring alignment with business objectives.
• Contribute tthe development and implementation of promotional marketing initiatives. Team Leadership and Training:
• Lead and inspire a collaborative team, fostering an environment of innovation and continuous improvement.
• Provide training and guidance tteam members, ensuring alignment with spa standards and goals.

Analytical Skills:

• Utilize your excellent analytical skills ttrack marketing performance and assess the effectiveness of strategies.
• Monitor and analyze market trends, providing insights for informed decision-making.

Flexibility and Adaptability:

• Demonstrate flexibility and adaptability in response tchanging business needs.
• Proactively identify and address challenges, contributing tthe overall success of the spa.

Project Management:

• Effectively manage projects related tbusiness development,marketing campaigns, and operational enhancements.
• Ensure projects are completed on time, within scope, and meet desired objectives.