Business Development Manager at Fort Knox Group

Salary: ₦350,000/month

Role Overview:

The Business Development Manager will play a crucial role in both pre- and post-sales customer communications. You will be responsible for driving sales efforts, managing customer satisfaction, and growing our game community. If you have a passion for both games and building meaningful customer relationships, this might be the perfect role for you.

Key Responsibilities:

Pre-Sales and Customer Acquisition:

• Build and maintain a list of potential clients, including game publishers, distributors, and strategic partners.
• Reach out to prospects via email campaigns, social media, and other communication channels.
• Develop presentations and marketing materials tailored to client needs.
• Engage in outreach and follow-up for potential business partnerships.

Post-Sales and Customer Communication:

• Manage ongoing communication with clients to ensure their satisfaction and address any queries or concerns.
• Act as a liaison between customers and our development teams to ensure smooth project delivery.

Sales and Marketing Management:

• Collaborate with internal teams to develop marketing strategies aimed at promoting our gaming titles.
• Execute and oversee marketing campaigns, including social media, email, and community-focused events.
• Analyze marketing performance and adjust strategies accordingly to maximize engagement and sales.

Community Management and Development:

• Build, manage, and grow communities on platforms like Discord dedicated to our various game titles.
• Organize events, community updates, and interactive sessions to keep players engaged and informed.
• Monitor player feedback from the community and report actionable insights to the team.

Requirements:

Experience:

• 3+ years of experience in business development, sales, marketing, or community management.
• Prior experience in the gaming industry is highly preferred.
• Proven track record of driving sales and managing customer relationships.
• Experience with community management, particularly on platforms like Discord or Reddit, is a plus.

Skills:

• Strong verbal and written communication skills.
• Ability to build and maintain client relationships.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and projects simultaneously.
• Familiarity with email marketing tools, CRM software, and social media platforms.
• Knowledge of online community-building practices and player engagement techniques.

Personal Attributes:

• Passion for gaming and understanding of the indie game market.
• Proactive and self-driven attitude with the ability to work independently.
• Problem-solving mindset and the ability to handle client queries professionally.

Understanding of Company Properties:

• Must have a solid understanding of the games and properties developed by the company, including their rules, mechanics, and unique features. This knowledge will be critical for ensuring accuracy and alignment in all aspects of the role, from game development to API integration.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunity to be part of a creative and passionate team.
• Remote work options.