Business Development Manager, Enterprise Cloud at Whogohost

Job Description

• If you are looking for a challenging Sales career at a dynamic and fast-paced cloud solutions company, this position is for you.
• The Whogohost Enterprise team is looking for an expert in cloud technologies products that has a proven record of success in building pipelines, generating opportunities, closing deals, and helping execute our enterprise cloud strategy.
• This role requires close collaboration with cross-functional teams to nurture and grow new opportunities with organizations that are ready to adopt cloud technology.
• These opportunities will span the globe and include both SMBs, large enterprises, and government agencies as potential customers or partners.
• This person will be a part of the Enterprise Cloud team focused entirely on developing & executing key sales growth strategies that expand the company’s enterprise customer base and increases the sales of enterprise-grade products & services by reaching top private and government organizations to grow the revenue of our enterprise market.
• This person will be responsible for negotiating both externally and internally to close contracts and run full-cycle deals for the Enterprise team.
• The ideal candidate will have technical sales expertise and a strategic perspective on both product and partnership development.
• You should be very familiar with contractual, technical, and financial issues and you can effectively communicate both up and down a management ladder.
• You should be excited by the challenge of structuring custom agreements and new templates for the Enterprise team cloud adoption initiatives.
• Additionally, you should enjoy a team-oriented environment, working cross-functionally with the Technical Services, Customer Support, Marketing, Finance, and Legal teams.

Responsibilities and Duties

• Drive the sales of our enterprise offerings to existing customers.
• Identify qualified sales opportunities in enterprise target accounts, and ensure the leads are converted.
• Interact with key decision-makers via phone, email, and social channels across customer organizations to identify opportunities, upsell, and close deals;
• Establish, develop and maintain business relationships with customers to ensure client satisfaction, so as to generate new business for the company, following the closure of an opportunity, and also loyalty to ensure continuous renewal of services and referrals.
• Use CRM to organize prospecting activities and keep track of sales tasks and milestones
• Present configurations and pricing for the enterprise solutions; negotiate the terms, conditions, pricing, and understanding of the steps to come to a closure.
• Create and deliver sales presentations that are compelling and informative by highlighting the value of the company’s offerings.
• Achieve agreed-upon sales targets and outcomes within the schedule, even in periods of change in customer interest.
• Understand customer requirements and product capabilities on a business level to effectively communicate the unique benefits of our cloud solutions and appropriately set expectations;
• Strategize with management and staff to identify viable marketing and pricing strategies and also enhance sales approach.
• Expedite the resolution of customer problems and complaints to provide excellent customer satisfaction ratings
• Educate customers on business practices and any associated contractual implications.
• Work with cross-functional teams to ensure we deliver products & services that are built to the appropriate standards and meet the needs of the business and that of our clients;
• Analyze and investigate product and service complaints by enterprise clients to ensure closure and customer satisfaction.
• Pursue continuing education on new solutions, technology, and skills to improve the company’s enterprise goals and for personal development.
• Meet performance standards set by the department & company.
• Plan and attend industry-related events.

Required Experience, Skills, and Qualifications

• Bachelor's Degree
• Must have experience selling digital services, preferably Google Cloud or M365
• Must be able to generate leads and convert deals. As such, this person would earn bonuses based on targets
• Prior experience in customer service is required
• Prior experience in B2B or cloud solution sales will be an advantage
• Technical sales experience or technical background will be an added advantage
• Strong technology skills including Microsoft Office suite
• Must be Tech Savvy with the ability to talk tech and use most productivity software
• Effective relationship building/growing skills, with the ability to deliver results simultaneously in a cross-functional environment.
• Strong negotiating skills and attention to detail is required
• Strong written and verbal communication skills
• Excellent interpersonal, problem-solving, and analytical skills, with the ability to plan, pitch, and execute sales strategies.
• Exceptional customer service skills.
• Ability to work independently & a team player
• Must have a working laptop & strong internet connection.
• Must be able to work remotely and on-site (Hybrid).