Business Development Executive / Sales Executive at Infytel Communications

Job Description

• Be the primary point of contact and build long-term relationships with customers
• Selling solutions of OEM like Oracle, Cisco,Microsoft, Dell etc
• Help customers through email, phone, online presentations, screen-share and in person meetings.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Work with accounts on invoicing and getting payments from the customer
• Driving team members on preparation and negotiation of SLA and reconciliations
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer's usage of our product
• Responsible for working with the Sales and technical team to onboard and integrate new clients and developing existing client relationships
• Liaise between the customer and internal teams
• Completion of Link Installation form and link termination form
• Follow up with escalations and resolutions of customer issues
• Other assignments as may be directed by the management
• Daily, weekly, monthly, quarterly and annual reports on all the accounts.

Job Qualifications

• B.Tech
• Experience: 4 - 8 years.

Salary

• N150,000 - N200,000 monthly.