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• Business Development Associate

• 6b Rosenje St, Araromi, Lagos 105102, Lagos, Nigeria
• Full-time

• Company Description

• Renda is a B2B fulfillment platform that simplifies the process of order fulfilment and retail distribution for both local and international businesses across Africa by providing easy access to first to last mile logistics solutions.
• Our vision is to become the largest and most trusted Fulfillment partner for retailers, wholesalers, manufacturers and e-Commerce platforms across Africa. 

Job Description

• As a Sales Associate, you will be responsible for supporting the Regional Business Manager in achieving regional sales targets and expanding our customer base.
• You will play a crucial role in acquiring new clients, nurturing relationships with existing customers, and ensuring customer satisfaction.
• Collaboration with the marketing team, understanding local market conditions, and implementing effective sales strategies are key aspects of this role.

Key Responsibilities:

• Client Acquisition: Identify and target potential clients within the assigned region. Conduct market analysis to understand customer preferences and supply chain needs. Actively seek and secure partnerships within target industries (e-commerce, retail, SMEs, multiple chain store, FMCG, Pharmaceuticals).
• Collaboration and Coordination: Work closely with the Regional Business Manager to coordinate and implement regional sales strategies. Collaborate with the marketing team to generate leads and create impactful sales pitches. Periodically provide insights into local market conditions and customer preferences.
• Relationship Management: Nurture and maintain relationships with all  accounts, ensuring high levels of customer satisfaction. Identify upselling and cross-selling opportunities within existing accounts. Understand clients' evolving needs and ensure our solutions continuously meet their expectations. Build close relationships with existing customers to foster long-term partnerships.
• Documentation and Compliance: Handle customer documentation, including contract reviews and other necessary paperwork. Collaborate with Renda’s legal team to ensure compliance with all relevant regulations. Maintain accurate and up-to-date records of customer interactions.
• Tech Adoption Strategies: Develop and implement strategies to drive technology adoption for all accounts within the region. Stay updated on industry trends and technological advancements to provide valuable insights to clients.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in sales, with a track record of meeting or exceeding targets.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Familiarity with the industries targeted (e-commerce, retail, agriculture, FMCG, Pharmaceuticals) is a plus.