Business Coach at Softcom

Location: Ikeja, Lagos, Nigeria

Job Profile

• Softcom is a leading technology company with a mission to ensure inclusive human growth through our products and programs. Our Programs division has been set up to deepen Softcom’s lifetime purpose of delivering inclusive human growth to society.
• The overarching vision of this unit is to create value through highly sustainable impact programs which enable micro and small businesses to take control of their own growth. The unit achieves this by designing such programs, validating them with a sample size, scaling them and accelerating their impact.
• The Business Coach provides advice and assistance to entrepreneurs through developing business coaching plans, determining business needs, identifying business strengths and weaknesses, finding solutions to various business issues, making recommendations accordingly.

Duties and Responsibilities

• Develop a comprehensive coaching plan (strategic plan and roadmap) for program participants (business owners).
• Schedule and provide in-program and-post-program support through 1:1 virtual coaching sessions to participants
• Communicate with participants to better understand their vision and goals.
• Provide advice, clarity and support by identifying business needs, finding solutions and makingtangible recommendations on their growth goals.
• Assess participants’ strengths and weaknesses and propose guide for development.
• Assist participants in utilizing their personal skills for their business growth.
• Guide clients in the completion of strategic business growth tasks.
• Monitor business growth and establish methods for improvement.
• Keep participants accountable and motivated.
• Analyze strategic plans that have contributed to the company's successes and/or failures
• Work with the Program Intelligence Specialist to gather, document and present data onparticipants’ progress.

Education and Experience

• Bachelor's Degree in Business Management, Business Administration, Organizational psychology or other relevant fields.
• 7+ years of experience in business consulting, analysis or management.
• Relevant experience in supporting start-up growth.
• Strong business acumen and problem solving skills
• Effective communication and active listening skills
• Excellent interpersonal skills; motivation, leadership and patience.
• Strong digital competence and experience with virtual office management and calendaringsoftware.
• Organizational skills, attention to detail.