Business Analyst at Appzone Limited

Job Profile

• We are looking for an innovative, self-driven and ambitious Business Analyst to join our team.
• The Business Analyst (BA) will be the liaison between stakeholders, engineering, and business units to ensure stakeholder strategic goals and business objectives are met, through stakeholder engagement, requirement analysis, technical documentation, and project execution.

Responsibilities
As a Business Analyst, your job responsibilities include the following:

• Engagement in the development of new application features as well as modifications to existing features in line with customer requirements.
• Analyze and understand the business processes and SOPs company-wide.
• Facilitate review sessions with internal and external stakeholder units.
• Plan the implementation of new internal systems and provide guidance to relevant teams company-wide.
• Translate business requirements into detailed system requirements and technical design specifications such as Business Requirement Documents (BRDs), Functional and non-functional Requirement Documents.
• Execution of project planning/documentation, requirements analysis/documentation, project tracking, solution testing, solution implementation, and post-implementation maintenance and support.
• Identify training needs and organize training interventions to meet quality standards.
• Development and execution of Service Level Agreement (SLA)
• Planning and coordinating QA and UAT testing and ensuring completeness of the test cases.
• Support the development of training and implementation material.

Requirements
We would love to meet someone with:

• Minimum of B.Sc / HND in Computer Science, Computer, Information Technology, or any other related field.
• At least 3 years related work experience.
• Experience using project management tools such as Microsoft Project, Microsoft Planner, Jira
• Experience working within Scrum or other agile teams.
• Experience of working in a technology-focused company.
• Strong organization skills.
• Excellent written and verbal communication skills
• Proven experience in process flow design and technical documentation
• Ability to develop strong relationships within your own team, department, and the wider business.
• Ability to solve problems and communicate effectively to key project stakeholders.
• Be flexible and adaptable, able to work on multiple projects at any one time.
• Proactive, organized, and efficient - able to work well under pressure.