Branch Supervisor at Robeck Locks Ltd

Job Summary

• We are seeking a strong, hands-on, and results-driven Branch Supervisor to oversee the daily operations of our furniture hardware retail shop in Amu Market, Mushin.
• The ideal candidate will manage staff, drive sales, ensure proper stock control, and maintain high operational standards in a fast-paced market environment.

Key Responsibilities

• Supervise and coordinate daily branch operations and staff activities
• Drive sales performance and ensure achievement of daily and monthly targets
• Monitor staff productivity, attendance, and discipline
• Ensure excellent customer service and quick resolution of complaints
• Oversee stock management, including receiving, issuing, and reconciliation
• Work closely with the storekeeper to prevent stock loss, theft, and discrepancies
• Ensure proper product display, pricing, and merchandising within the shop
• Monitor fast-moving and slow-moving items and report to management
• Prepare and submit daily sales, stock, and operational reports
• Enforce company policies, procedures, and internal controls
• Maintain cleanliness, orderliness, and safety of the shop environment
• Build relationships with key customers (retailers, wholesalers, carpenters, and bulk buyers)

Requirements

• 2–4 years of experience in retail supervision or branch management
• Experience in furniture hardware, building materials, or a similar industry is a strong advantage
• Proven ability to manage staff and meet sales targets
• Ability to control stock and minimize losses in a high-traffic environment
• Must be familiar with Mushin market dynamics and customer behavior

Minimum Qualifications

• Minimum of OND (ND) in Business Administration, Management, or related field

Location Requirement:

• Must reside in Mushin or its environs.

Skills & Competencies:

• Strong leadership and team management skills
• Sales-driven with strong negotiation and persuasion ability
• Good knowledge of retail operations and inventory control
• Ability to work under pressure in a busy market environment
• Strong problem-solving and decision-making skills
• Good communication and interpersonal skills
• High level of integrity and accountability
• Basic computer skills (Excel, POS, inventory systems).