Branch Manager at Alan & Grant

Job Summary

• The Branch Manager is responsible for the development, coordination, supervision, and implementation of operational and business activities in the bank’s branch.
• The job holder implements strategic plan to drive deposit mobilization, expand the loan portfolio, and achieve sales targets and revenue in line with budgetary projections.

Key Responsibilities

• Ensure high-quality service by efficiently managing, developing, and using all available resources (staff, systems, and processes).
• Drive deposit mobilization initiatives by developing strategies to attract new savings, current, and investment accounts from individuals, SMEs, and corporates.
• Lead core loan product sales, including origination, structuring, and monitoring of retail and SME loans to achieve portfolio growth and maintain asset quality.
• Ensure customers are migrated to more appropriate and cost-effective channels, while identifying and actioning cross-selling opportunities based on customer needs.
• Achieve targeted growth in investment deposits, loan portfolio and overall revenue.
• Proactively identify and assess risks faced by the branch and reduce exposure by maintaining an effective system of controls.
• Ensure the effective rollout of management initiatives to the branch.
• Maintain a high level of integrity and ethical standards.
• Manage assets (cash and cost accountabilities) with emphasis on containment of controllable costs.
• Ensure overall operational readiness/efficiency of branch infrastructure (premises, assets, physical security, fraud prevention, losses, and differences).
• Maintain effective control structures, with duties appropriately segregated, and recommend revisions of internal controls where appropriate.
• Ensure dual controls, authority levels, and limits of access to information/systems are adhered to.
• Develop marketing and relationship management strategies to achieve responsive sales targets for the branch.
• Coach the relationship management team on product knowledge, especially deposit products and loan offerings.
• Monitor and manage the performance and development of subordinates to ensure sustained profitability, compliance, and staff well-being.

Requirements

• HND/BSc in Science, Social Science, or a related field (M.Sc. or a professional certification is an added advantage)
• Completion of Microfinance Certification Programme
• Experience working in a Microfinance Bank.
• Strong expertise and experience in deposit mobilization, loan sales and credit analysis.
• Strong financial analysis skills, including interpretation of financial statements and ratios.
• Proficiency with Microsoft Office Suite and banking software.