Boutique Supervisor at Charterhouse Lagos

Role Overview:

• Full-time, on-site, 5 days a week, with occasional evenings and weekends for special events. The role involves overseeing the day-to-day operations of the Boutique, ensuring a smooth and efficient process for students, parents, and staff.
• The Boutique Supervisor will be responsible for managing inventory, liaising with the uniform provider, coordinating sales, providing excellent customer service, and maintaining a well-organized and welcoming shop environment.

Responsibilities

• Provide exceptional customer service to students, parents, and staff.
• Accept customers order deliveries, check against order records, contact parents and arrange delivery or collection of the items.
• Liaise with staff uniform providers to ensure staff who are required to wear a uniform have sufficient, quality and appropriate uniforms.
• Implement sales promotions and discounts as directed by school administration.
• Recruit, train, and supervise Boutique Assistants as necessary.
• Ensure that the Boutique is visually appealing and well-organized.
• Keep accurate records of sales, inventory, and customer interactions.
• Keep parents and students informed about uniform policies, promotions, and any changes.

Qualifications

• High School Diploma or equivalent; additional education or training in retail management is a plus

Qualification and Skills:

• High School Diploma or equivalent; additional education or training in retail management is a plus.
• Outstanding Customer Service.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking skills.
• The ability to advise and interact empathetically with customers.

Additional Requirements:

• The position may require standing for extended periods and lifting/moving boxes of inventory.
• Flexible working hours may be necessary during peak uniform shopping seasons.