Technical Assistant to the CPO at Elenasy

Job Overview

As the maestro of the CPO's office, you'll connect and work seamlessly with internal and external stakeholders, handling a variety of executive projects. The ideal candidate is a creative powerhouse who thrives in an entrepreneurial environment, combining professionalism with a dash of flair. You will be a pivotal player in an environment focused on results and excellence. This isn't just a job; it's an opportunity to excel in a role that will transform each workday into an exciting experience.

Responsibilities:  

• Technical:
  • Execute significant strategic, operational, and cultural initiatives that lead to substantial organizational changes
  • Collaborate with the CPO and other senior executives in navigating uncertainty and mitigating risks through effective project management
  • Lead analysis and program management, engage in alliances, closely collaborating with relevant stakeholders
  • Foster optimized relationships and credibility between the Co-Founder and his direct reports
• Executive Support: 
  • Directly engage with teams on behalf of the CPO to ensure project deliverables align with scope and budget
  • Delegate project tasks to relevant stakeholders based on their strengths, skill sets, and experience levels
  • Follow up on contacts initiated by the CPO and contribute to cultivating ongoing relationships.
  • Manage multiple complex departmental/company-wide projects, coordinating necessary meetings 
  • Provide comprehensive administrative support for the CPO's activities, including calendaring, filing, expense reports, and travel logistics.
  • Manage scheduling and preparation for meetings, brief the CPO for all engagements, and prepare executives for team interactions
  • Ensure quality control for all CPO communications, internally and externally
  • Anticipate the needs of the CPO and oversee daily operations of the executive office
  • Support the CPO's workload by managing information flow, resolving issues, and providing analysis and advice
  • Research, prioritise, and follow up on incoming issues and concerns addressed to the CPO, ensuring an appropriate response
  • Serve as a communication bridge between the Executive office and internal departments, maintaining credibility and trust
  • Complete critical aspects of deliverables with a hands-on approach, facilitating effective Leadership.
• Executive Team Liaison:  
  • Coordinate and manage Executive Team meetings, setting agendas and ensuring timely follow-up.
  • Facilitate information flow from the Executive Team and promote organizational alignment and support.
  • Assist in building and maintaining external relationships that align with the Executive Team Agenda.
• Communications and Partnerships:
  • Drive the strategic use of the CPO's leadership voice internally and externally, in partnership with the Communications team.
  • Keep the CPO's bio updated and respond to requests for materials regarding the CPO and the organization.
  • Edit and complete first drafts for written communications to external stakeholders.

ROLE REQUIREMENTS

Knowledge & Skills

• Can anticipate and avert problems, grasp and add value to the leader's vision, organizational and political intelligence
• Strong work ethic and impeccable professionalism
• Advanced knowledge of apple-based hardware/software products
• Fluency (not expertise) across key operational areas such as financial analysis, HR, IT, Legal, and knowledge of what foundations do and how they typically work
• Ability to use project management tools like Asana, JIRA, Trello etc.
• Substantial and successful management experience
• Emotional maturity
• Action Orientation
• A decisive, quick and proven ability to accurately analyses information; identify key trends, and complete strategic operations
• A bottom-line orientation and a proven track record of exceeding goals in an international setting.
• Demonstrated ability to analyses data, to prepare concise summaries, and to provide sound recommendations related to extremely complex issues
• Expert level oral and written communication, presentation, and organizational skills
• Excellent with follow up and attention to detail
• Proven ability to handle confidential information with discretion.
• Experience working with high profile individuals using appropriate sensitivity
• Demonstrated proactive approaches to problem solving with strong decision-making capability
• Ability to set boundaries and manage expectations
• Excellent interpersonal, collaborative and partnership development skills to work successfully with a variety of individuals and cultures
• High degree of flexibility and adaptability required or indicative of a start-up, entrepreneurial or changing work environment
• Highly resourceful team-player, self-confident, creative and independent self-starter, while also being collaborative who acts with diplomacy at all times
• Project management Skills is a must have 

Experience & Education

• Bachelor's degree required; Advanced degree preferred
• 6-12 years’ experience working with C-level Executives
• Experience and interest in internal and external communications, partnership development
• Track record of developing strong partnerships internally and externally and using influence (rather than direct authority) to make change.
• Ability to work evenings and weekends when necessary
• Ability to travel to support high level meetings and other Executive Office work several times per year.
• This position is not conducive to remote work

Cross-Functional Team(s):

• Product 
• People Ops

Technical Competencies:  

Soft Skills:

• Process Ownership
• Communication
• Customer Obsession
• Continuous Improvement

Benefits:

1. Comprehensive health insurance
2. Hybrid work schedule
3. Annual paid time off
4. Annual performance bonus
5. Training and development opportunities
6. Company Tuckshop (BNPL)
7. Employee Stock Option