Billing Support Engineer at Ascentech Services Limited

Industry. Telecom/SP

Functional Area: IT Software Application Programming, Operations & Maintenance

Experience: Minimum 4-6 Years of experience in Telecom Billing Key Skills: Unix/Shell Scripting/SQL/My SQL/ORACLE Employment Type: Permanent Job, Full Time)

Job Summary

Our client, a multinational company is urgently seeking to hire a Billing Support Engineer.

Job Description:

• Technical Expertise & Hands-on around on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing
• Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH
• Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
• Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS, and reporting
• Provide support to the Customer Operations team, Internal Users, and Revenue Assurance
• Analysis of Events/Renewals/ Service/System in error, provide work around solutions
• Overall knowledge of the E2Eapplication, systems & solution for their application suite
• Technical specialist for resolving all complex & critical application issues/challenges
• Accountable for meeting & improving SLA & KPIS for their application suite)
• Responsible for driving down the incidents, problems, trouble tickets, service request trends, configurations, automatisation, Small development, backend fixes

Qualified and interested candidates should send CVS to cv@ascentech.com.ng using the job title as the subject.