Beach Manager at Cruxstone Development and Investment Limited

Job Overview

• The Beach Manager is responsible for overseeing the day-to-day operations of the beach facility, ensuring a safe, clean, and enjoyable environment for guests.
• This role requires strong leadership, customer service, and operational management skills to ensure the beach delivers exceptional guest experiences while adhering to safety and regulatory standards.

Key ResponsibilitiesOperations & Facility Management:

• Oversee daily beach operations, including cleanliness, safety, and guest services.
• Supervise lifeguards, attendants, and other beach staff to ensure smooth functioning.
• Monitor equipment (chairs, umbrellas, water sports gear, etc.) and arrange for timely maintenance or replacement.
• Ensure compliance with health, safety, and environmental regulations.

Guest Experience & Service:

• Maintain high standards of hospitality and guest satisfaction.
• Handle guest complaints and resolve issues promptly and professionally.
• Organize beach activities and events to enhance the guest experience.
• Ensure proper signage, directions, and communication to guests.

Staff Management:

• Recruit, train, and schedule beach staff including lifeguards and attendants.
• Conduct performance appraisals, coaching, and mentoring of staff.
• Ensure staff compliance with service standards, grooming, and safety protocols.

Financial & Administrative Duties:

• Manage beach operations budget, including payroll, supplies, and maintenance costs.
• Track daily revenues from rentals, concessions, and activities.
• Prepare and submit operational reports to management.
• Identify opportunities for revenue growth through additional services and packages.

Safety & Risk Management:

• Oversee lifeguard operations and ensure proper surveillance and rescue readiness.
• Conduct regular safety drills and enforce safety rules.
• Respond effectively to emergencies and coordinate with medical or emergency services when required.
• Maintain incident and accident reports.

Requirements

• Bachelor’s Degree in Hospitality Management, Tourism, Business Administration, or related field (preferred).
• Minimum of 8 years experience in beach, resort, or leisure facility management.
• Strong leadership and people management skills.
• Excellent organizational, problem-solving, and communication abilities.
• First Aid, CPR, and Lifeguard certification (mandatory or highly desirable).
• Knowledge of health, safety, and environmental regulations.
• Ability to work flexible schedules, including weekends and holidays.
• Passionate about hospitality and delivering outstanding guest experiences.

Key Skills:

• Leadership & Team Management
• Customer Service Excellence
• Safety & Risk Management
• Financial & Budget Management
• Conflict Resolution
• Communication & Interpersonal Skills
• Operational Efficiency

Application Closing Date
2nd October, 2025.