Barista at Eric Kayser

Job Description

• Ensure quality standards in service by implementing guest cycle and preparing drinks according to records, menus and appropriate reference material.
• Implement the standards set for practices to ensure food safety.
• Display a hospitable attitude to guests by greeting, seating, entertaining, guiding them in selecting food and beverage items, anticipating and responding to their needs and bidding them farewell.
• Promote menu items pushing sales.
• Follow alcohol awareness procedures for handling intoxicated guests.
• Respect grooming, hygiene, safety and sanitation standards.
• Look after the bar assets providing necessary inventories when asked.
• Maintain a good and professional communication with colleagues, team leaders and respect assigned schedule and duties.
• Attend and participate in all briefings, trainings and meetings.
• Collect feedback from guests, handle their complaints and report them to team leader.
• Report the bar state of operation to team leader providing advice for possible improvement.