Baobab+ Coordinator - Non-Financial Products at Microcred Group

Job Description - Baobab Holding

• Baobab holding has over 4 000 employees over 10 countries to offer financial services to more than 980,000 clients through their network of more than 235 branches. To make sure Baobab achieves his mission to improve the daily life of their clients, they want to offer more than only financial services by leveraging their current experiences and network in the countries. it's operating currently.
• Hence, Baobab holding introduced a new department; Baobab+. This department is dedicated to distribute non-financial products in the African markets addressing the challenges in the daily life of the clients and their family's:
  • Access to proper and reliable energy,
  • Digital inclusion.
• Baobab+ is active in 4 different African countries for now. The department has over 200 employees among these countries and have served over 200 000 households with their products. Baobab+ wants to scale-up their operations and so the number of countries they are operating.
• For this purpose, Baobab+ will start his operations in Nigeria.
• The job as Baobab+ coordinator will be under the supervision of the operational expert of Baobab+ who is based in Paris.

Responsibilities

• Deployment Baobab+ Nigeria
• The Baobab+ coordinator will assure the implementation of Baobab+ in Nigeria.
• Implementation of procedures,
• Expansion of distribution network,
• Logistic support,
• Operational marketing.

Managing the distribution through the network of Baobab:

• The coordinator is responsible for the success of the sales and the achievements of the objectives through the Baobab network by the following tasks:
• Training and motivation of the Baobab staff associated,
• Monitoring sales.

Lib Rez Votre Potentiel:

• Constant improvement of the distribution process,
• Supply of the Baobab branches with Baobab+ products.

Marketing and client service:

• The coordinator needs to assure a good quality of the client experience for the consumers of Baobab+ products; selling process and after sales. The following tasks are associated to this:
  • Implementation of a marketing plan,
  • Management and organization of the after-sales,
  • Market study,
  • Gathering and analyzing client feedback,
  • Implementation of a "top-up credit" and "solar credit", aimed to sell Baobab+ products.

Logistics:

• The coordinator is responsible for the whole supply chain, including importing products in the country, sourcing products locally until it's in the hand of the consumer. The following tasks are associated to this:
  • Management of the importation of goods,
  • Customs clearance,
  • Storage,
  • Supply of Baobab branches,
  • Administrative management.

Requirements / Skills

• Significant experience (at least 2 years) in project management,
• Banking and Product sales experience is an added advantage
• BSc, MSc in Finance, Project Management or related field
• Experience in sales (consumer goods),
• Analytical capacity and conceptualization,
• Capability to persuade, influence and create adherence,
• Strong adaptability internally within the organization (direction and teams) as external (clients, suppliers, providers),
• Team management skills,
• Soft skills,
• Editorial skills.
• Qualification: Bachelor's Degree, Master's Degree,
• Experience: 3 - 10 years.