Banqueting Manager at Kloverharris Limited

Location: Ikeja, Lagos

Job Summary

• We are seeking an energetic and well-organized Banquet Manager to provide a first-class banquet experience to customers.
• The ideal candidate should exhibit extensive experience in managing banquets and delivering services within budget also ensure customers receive a level of service that exceeds expectations.

Roles and Responsibilities

• Plan the venue layout according to the number of guests and the type of event.
• Create a virtual Floor plan by using software to conceptualize client desires.
• Determine the number of table waiters and servers required.
• Supervise the placement of tables, chairs, cutlery, plates, glasses, and table linens, centerpieces, heating lamps, serving utensils, and carving stations.
• Oversee the seating of guests, the serving of meals and beverages, and the clearing of tables.
• Follow-up with Sales Manager to obtain/confirm all event-related information in a timely manner
• Ensure feedback received from host/guests are passed on to all departments
• Communicate client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
• Tour, inspect, and monitor banquet rooms before and after the event.
• Prepare work schedules and complete documentation in a timely manner.
• Answer customers' questions and accommodating special requests.

Quantification

• Bachelor's Degree in any filed
• 3-5 years of experience in banquet management in a luxury Event Centre
• Exceptional ability to plan banquets, manage budgets, and meet deadlines.
• Experience in supervising banquet venue staff.
• Extensive knowledge of catering equipment and venue requirements.
• In-depth knowledge of hospitality industry best practices.
• Excellent interpersonal and communication skills