Banking Channel Agent at Nicole Sinclair Consulting

Responsibilities 

• Responsible for the achievement of Agent Banking targets and overall business performance of the Bank’s Agent Network.
• Responsible for the growth and expansion of the Bank’s Agent Network Monitor and ensure adherence to internal policies and all Regulatory/compliance policies related to Agent Banking Work with all critical stakeholders to ensure successful implementation of the Agent Banking and Financial Inclusion strategies of the Bank.
• Work with all relevant stakeholders in ensuring the successful implementation of marketing, sales and activation plans.
• Work with the commercial department to continually create/innovate products for sustainable growth in Target customer’s Wallet and market share.
• Design initiatives, promos and market activations that will increase transactions and lead to increased competitiveness and brand visibility.
• Identify strategic partnerships and alliances and partnerships to grow market share and brand visibility.
• Manage stable partnerships focusing on strategy and Bank business growth. Work with Communication to implement agent promotion campaigns as planned.
• Work closely with the Deposits Mobilizations teams in achieving the bank’s deposit target.
• Design of Operational marketing material - support the design and implementation of advertising, and operational marketing materials.
• Cross sells all the savings accounts accordingly and other alternative delivery channel products as applicable against given targets on specific assigned operational areas.
• Develop and Identify suitable savings promotion activities according to area specification and prepares the action plan.
• Follow up process for opening accounts for potential customers of the bank especially customers mobilized through market storm.
• Develop and implement strategies to grow/retain business.
• Customer value management- analyzes customer demographics and behavioral trends and develop appropriate campaign strategies in response to the results of this analysis.
• Responsible for ensuring adequate brochures and savings promotional materials at the branches;
• Channel development - assess the performance of various market channels in the bank, and track developments.
• Responsible for making appropriate recommendations on future business initiatives. In addition, track developments in other channels.
• Brand - undertake research on brand performance that supports its evolution.
• Perform other duties as required, consistent with the goals, objectives, and responsibilities of the bank.